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Theme 1 - Marketing And People
1.4 - Managing People
1.4.3 - Organisational Design
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Created by
Sophie
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Cards (18)
What does hierarchy describe in an organization?
Ranking of
positions
from top to
bottom
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How does position in the hierarchy relate to authority?
The
higher
the
position
, the more
authority
it holds
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What are the three levels typically included in a hierarchy?
Top-level management
,
middle-level management
,
lower-level employees
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What is the chain of command in an organization?
Formal line of
authority
from top to bottom
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What does the chain of command help establish?
Clear
communication channels
and
accountability
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What is span of control?
Number of
employees
a manager can manage
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What does a narrower span of control indicate?
More
layers of management
exist
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What does a wider span of control indicate?
Fewer
layers of management
exist
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What characterizes a centralized structure?
Decision-making authority
at the top
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What is a benefit of centralization?
Promotes
consistency
and control
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What characterizes a decentralized structure?
Decision-making authority
distributed throughout
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What is a benefit of decentralization?
Promotes
flexibility
and innovation
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What are the characteristics of a tall organizational structure?
Multiple levels of management
Centralized decision-making
Long chain of command
Common in
large organizations
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What are the advantages and disadvantages of a tall organizational structure?
Advantages:
Clear
hierarchy
and defined roles
Promotes
specialization
and expertise
Opportunities for promotion
Disadvantages:
Communication
difficulties
Slow
decision-making
Bureaucracy and excessive management
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What are the characteristics of a flat organizational structure?
Fewer levels of
management
Decentralized
decision-making
Short
chain of command
Common in
small
organizations
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What are the advantages and disadvantages of a flat organizational structure?
Advantages:
Promotes
collaboration
and communication
Faster
decision-making
Encourages creativity and innovation
Disadvantages:
Ambiguity in
hierarchy
Fewer
promotion opportunities
Potential for
employee burnout
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What characterizes a matrix organizational structure?
Built around specific products or projects
Combines
functional areas
with specialist teams
Promotes
cross-functional collaboration
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What are the advantages and disadvantages of a matrix organizational structure?
Advantages:
Promotes collaboration and
communication
Allows for
specialization
Efficient resource allocation
Disadvantages:
Conflicts over priorities
Confusion over roles
Requires high communication and
coordination
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