How consistent the findings from an investigation or measuring device are. A measuring device is said to be reliable if it produces consistent results every time it is used.
Ways of assessing reliability
Test-retest method
Inter-observer reliability
Test-retest method - a method of assessing the reliability of a questionnaire, psychological test or interview.
How can a test-retest method be used?
This assesses the same person on two separate occasions.
If the test produces the same or very similar answers it is consistent or reliable
Time between test-retest
There has to be enough time between test and retest to allow the participant enough time not to remember the test but not too long so that their attitudes, opinions may have changed
Results of test-retest method
The two sets of scores are correlated and if the correlation is significant and positive (at leat +0.8) then it is reliable
Inter observer reliability - a method of assessing the reliability of an observation
How can inter observer reliability be used?
It involves the same event or sequence of events being observed by two observers at the same time but independently of each other.
Results of inter-observer reliability
The data from the observations is then correlated and if the correlation is significant and positive (at least +0.8) it is assumed that the observation and behavioural categories were reliable.
The same process of inter observer reliability can be used for content analysis (inter-rater reliability) and interviews (inter-interviewer reliability)
Ways of improving reliability - questionnaires
Questions may need to be deflected or rewritten
Removing complex or ambiguous questions
Such as chaining open questions to closed
Ways of improving reliability - interview
Better training for interviewers
Using the same interviewer
Using structured rather than unstructured interviews
Ways of improving reliability - experiments
High levels of control help to ensure reliability
Lab experiments are better than field or nature
Ensures replication
Ways of improving reliability - observations
Make sure behaviour categories are properly operationalised and measurable