The amount of information that can be held in a store. Jacobs - read list of 4 digits to ppts. and increased the number until they couldn't recall the list in the correct order anymore, average digit span was 9.3 and letter span was 7.3. Miller suggested that we remember things easier by 'chunking' pieces of information together, so it is now agreed that the capacity of STM is 7 +/- 2.