Case Study

• What is the purpose of analyzing risk in a company?

  To identify vulnerable assets
• What should the review include when analyzing risk?

  Identification of assets, procedures, policies, and vulnerabilities
• How can a company prepare for potential cyber incidents?

  By running through scenarios before they happen
• What measures can improve a company's cyber security?

  • Implementing controls and measures
  • Operational considerations for introducing them
• What is one way to reduce the impact of cyber security incidents?

  Transfer workload onto unaffected servers
• What should customer management do during a cyber incident?

  Explain the incident and consider compensation
• How does quick recovery from a cyber incident benefit Triangle Widgets?

  It minimizes downtime and ensures business continuity
• What is a potential impact on customers during a cyber incident?

  Data exposure but not critical information
• How can proactive measures help maintain customer loyalty?

  By reassuring customers through compensations and security upgrades
• How does categorizing incidents help the cyber team?

  It allocates time needed to recover and resources
• What are the categories of cyber security incidents?

  • Critical: Lives could be lost
  • Significant: Severe loss of reputation
  • Minor: Inconvenience
  • Negligible: Little to no impact
• What is a risk of incorrectly categorizing incidents?

  It can lead to inappropriate responses
• How can employees be trained to handle cyber incidents?

  By training them on specific categories of incidents
• What are the impacts of cyber security incidents on employees?

  • Inconvenience during incidents
  • Adapting to policy changes
  • Increased security measures
• What is the importance of communication during a cyber incident?

  To provide clear updates to customers
• What must companies report to the ICO after a data breach?

  If personal data has been modified, stolen, or lost
• What is a potential global impact of a data breach?

  It can affect businesses in multiple countries
• How can hackers gain access to sensitive information?

  Through emails and organizational data
• What are operational considerations for training employees?

  • New hardware/software training
  • Video tutorials for different roles
  • Checking understanding through questions
• What are the benefits of updating policies?

  • Ensures employees are aware of changes
  • Improves risk analysis
  • Maintains version control
• Why is a structured framework important for incident management?

  It helps employees understand their roles
• What skills are important for team members communicating with affected individuals?

  Compassion, empathy, and listening skills
• What can lead to employee burnout during incident management?

  High volume of tasks due to formalized processes
• What is required for data breach notifications according to the DPA?

  Notifications must be timely and thorough
• Why is careful planning important for incident response processes?

  To stay relevant and efficient
• What is the first step in analyzing risk for Triangle Widgets?

  Identify all assets, procedures, and vulnerabilities
• Why should Triangle Widgets run through scenarios before incidents occur?

  To prepare the company for potential incidents
• What measures can Triangle Widgets implement to improve cyber security?

  • Identify vulnerable assets
  • Implement controls and procedures
  • Train employees on cyber security
  • Regularly review and update policies
• What is one way to reduce the impact of cyber security incidents?

  Transfer workload to unaffected servers
• How can customer management help during a cyber security incident?

  By explaining the incident and considering compensation
• What is the cost consideration for Triangle Widgets when hiring cyber experts?

  They must weigh repair costs against benefits
• How does quick recovery from incidents benefit Triangle Widgets?

  It minimizes downtime and ensures continuity
• What can reduce the impact of data protection acts during a cyber incident?

  Moving sensitive data to separate servers
• What is a potential impact on customers during a cyber security incident?

  Data exposure but not critical information
• How can proactive measures help maintain customer loyalty?

  By reassuring customers through swift actions
• What is the purpose of categorizing cyber security incidents?

  To allocate recovery time and resources effectively
• What is a consequence of incorrectly categorizing incidents?

  Inappropriate responses to threats
• How can training employees on incident categories improve security culture?

  It promotes understanding of threats and responses
• What is a potential downside of having too broad categories for incidents?

  They might fail to differentiate between incidents
• What is the impact of cyber security incidents on employees?

  Inconvenience and adapting to policy changes