Identify and describe market segments by grouping together customers with similar needs
What is targeting?
evaluate segments and decide which ones to serve
What is positioning?
design a product or service to meet a segments needs and develop a marketing mix that will create a competitive advantage in the minds of the selected target markets.
Variables for consumer markets - segmentation
Geographics: countries, population, climate
Demographics: age, gender, social class, income, occupation
Psychographics: lifestyles, values, personality
Behavioural: occasion, intent, purchase usage
Undifferentiated marketing - market strategies
defines an entire market for a particular product as its target market. organisation designs a single marketing mix. directs the marketing mix at entire market. assumes all customers have similar wants and needs.
Differentiated marketing - market strategies
directs marketing efforts towards twoormore market segments. develops a marketing mix for each segment.
Focused marketing - market strategies
an organisation directs marketing efforts towards a single market segment. creates and maintains one marketing mix. allows organisations to specialise. focus on the needs of a distinct customer group.
Customised marketing - market strategies
an organisation directs marketing efforts towards two or more customers. develops a marketing mix for each customer.