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PAPER 2
Human Resources
Training
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Created by
hash
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Cards (29)
What is the definition of selection in Human Resources?
Choosing the right employees for a job
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What is the purpose of interviews in the selection process?
To assess a
candidate's
suitability for a job
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What do aptitude tests assess?
The ability to carry out
specific
duties
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What are psychometric tests designed to show?
An applicant's
personality
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What is the definition of training in Human Resources?
A range of activities giving
job-related
skills
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Why must businesses implement health and safety training?
To comply with new government regulations
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What is retraining necessary for?
To cope with changing working conditions
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What is the purpose of induction training?
To familiarize new workers with their environment
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What should new workers learn during induction training?
Specific
methods
and policies of the
business
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Why is upgrading skills important in training?
To teach new
technologies
and improve
productivity
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How does retraining benefit workers?
Allows them to perform multiple jobs
effectively
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How does training improve motivation among employees?
Employees feel
valued
and appreciated
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What is one health and safety reason for training?
To prevent
accidents
and injuries
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How does training lead to improved customer satisfaction?
By enhancing
employee performance
in customer interactions
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What is the impact of reduced wastage from training?
Improved
quality
and
efficiency
in production
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How does training reduce costs for a business?
By increasing
productivity
and reducing
absenteeism
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Why is being competitive important for a business?
To stay ahead of the
competition
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What is the purpose of new technology training?
To ensure
safe
and
efficient
equipment
use
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How do training programs create opportunities for employees?
By preparing them for
promotions
and greater responsibilities
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What are the advantages of on-the-job training?
Cheaper than
off-the-job training
Quick to organize as needed
Effective with
supervision
Workers contribute to production
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What are the disadvantages of on-the-job training?
May not provide
in-depth
training
Takes time from
skilled workers
Not motivational for trainers
May pass on bad habits
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What is job shadowing?
Following
experienced
employees throughout the day
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What is the definition of demonstration in training?
An
experienced
employee
shows how to do a job
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What is mentoring in the context of training?
A
senior
employee trains a
junior
worker
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What are sandwich courses?
Courses
combining
work and college attendance
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Why do businesses use outside trainers?
To provide
expertise
not available internally
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What is job rotation?
Regular switching of
staff
between jobs
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What is coaching in the workplace?
Guidance from an
experienced
employee to a
junior
worker
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What is the goal of coaching?
To develop
skills
and improve
productivity
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