Recruitment Process

• What does working planning compare in a business?

  Future employee needs with existing workforce
• What is retention in a business context?


  Proportion of workforce remaining over time
• What is the purpose of a job description?

  To show job duties and expectations
• What are the main purposes of a job description?

  • Show job duties and expectations
  • Help applicants decide on applying
  • Link to job advertising
  • Assist in shortlisting candidates
• What content is typically included in a job description?

  Job title, pay, duties, location
• What is job analysis?

  Collection and interpretation of job information
• What is a person specification?

  Profile of the ideal candidate for a job
• What content is included in a person specification?

  Qualifications, skills, experience, personality
• What is headhunting in recruitment?

  Approaching employed individuals for jobs
• Why do job vacancies arise in a business?

  • Increase in sales requiring more employees
  • Retirements or departures needing replacements
  • New products or stores needing additional staff
• What is recruitment?

  Process of finding and hiring new employees
• What are the steps in the recruitment process?

  1. Identify job vacancy
  2. Draw up job description
  3. Draw up person specification
  4. Decide on internal or external recruitment
  5. Advertise the job
  6. Receive applications
  7. Shortlist candidates
  8. Request references
  9. Conduct interviews
  10. Perform ability tests
  11. Make appointment
• What is internal recruitment?

  Filling a vacancy from within the workforce
• What are the advantages of internal recruitment?

  • Cost-effective, only internal advertising needed
  • Candidates familiar with the business
  • Boosts employee motivation through promotion opportunities
• What are the disadvantages of internal recruitment?

  • Limited candidate pool for selection
  • No new ideas introduced into the business
• What is external recruitment?

  Filling a vacancy with outside candidates
• What are the advantages of external recruitment?

  • Access to a wider talent pool
  • Potential for new ideas and improved productivity
• What are the disadvantages of external recruitment?

  • More expensive than internal recruitment
  • May demotivate existing employees
• What is an application form?

  Form indicating interest in a job position
• What is a letter of application?

  Written to accompany a job application
• What is a Curriculum Vitae (CV)?

  Document outlining personal details and experience
• What is shortlisting in recruitment?

  Selecting the most suitable applicants for interviews
• What is the purpose of shortlisting?

  • Exclude unsuitable candidates from interviews
  • Speed up the recruitment process
• What are references in the recruitment process?

  Statements about an applicant's suitability
• What are the uses of references in recruitment?

  • Verify applicant's work ethic and skills
  • Provide additional information about candidates
• How can businesses make it easier for applicants to apply?

  • Provide contact person's full name
  • Ensure a telephone number is given
  • Supply an email address
  • Provide a full address for applications
• Where can jobs be advertised?

  • Newspapers
  • Magazines
  • Job Centres
  • Office notice boards
  • Business news bulletins
  • Shop windows
  • Internet