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psych - UNIT 1
consumer behaviour (+business)
bio - neuromarketing
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Created by
Charlie Martin
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Cards (39)
What does neuromarketing apply to?
Study of the
brain
in
marketing
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How does neuroscience relate to marketing?
It measures
brain activity
for
marketing insights
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What methods are used in neuroscience for neuromarketing?
FMRI
and
EEG
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What is the purpose of neuromarketing?
To study people's
responses
to marketing
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What insights do neuromarketers seek?
Consumer insights
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What was the finding regarding the Apple logo and creativity?
Flashing the Apple logo
boosts
creativity
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What brand is associated with performance?
Nike
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How is brand loyalty described in relation to Under Armour?
Like family or people
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What association is made with the underdog in sports?
It is more
relatable
to sports
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What was the effect of negative news on Apple and Samsung users?
Apple
users showed
empathy
like
family
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How did Samsung users react to negative news?
They experienced
reverse empathy
subconsciously
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What role do brands play in identity?
Brands
are pillars of identity
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What does FMRI stand for?
Functional Magnetic Resonance Imaging
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What does FMRI measure?
Brain activity
during its functioning
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How does FMRI detect brain activity?
By changes in
blood oxygenation
and flow
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How does FMRI help advertisers?
It identifies features that
influence
purchases
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What is eye tracking used for in neuromarketing?
To track
customers' eye movements
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Why is eye tracking associated with brain activity?
It identifies interesting aspects of
stimuli
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Who believed facial expressions reveal true feelings?
Darwin
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What system did Ekman and Friesen develop?
Facial Action Coding System
(FACS)
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What was the aim of the FACS system?
To provide
objectivity
in facial expressions
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What is neuromarketing?
Study of
brain
and marketing technologies
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How does neuromarketing utilize neuroscience?
It incorporates neuroscience
findings
into campaigns
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What technology does neuromarketing use to study brain activity?
Functional magnetic resonance imaging
(
fMRI
)
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What does fMRI measure in the brain?
Changes in
blood oxygen
and blood flow
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What happens to blood flow in an active brain area?
It requires more
oxygen
and increases blood flow
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How does fMRI help advertisers?
It shows features that
activate
consumer interest
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Who developed the Facial Action Coding System (FACS)?
Paul Ekman and
Wallace Friesen
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What does FACS aim to provide in neuromarketing?
Objectivity in categorizing
facial expressions
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How do electrodes contribute to neuromarketing?
They detect
muscle movements
related to
emotions
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What do eye movements indicate in neuromarketing?
Activities of
brain areas
involved in vision
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How is eye tracking used in neuromarketing?
To identify
features
attracting
consumer
attention
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What can eye tracking reveal about consumer behavior?
Confusion about
products
or packaging
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What is a strength of neuromarketing?
Provides
objective
data about consumer behavior
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Why might self-reported data be misleading?
Consumers may not be
aware
of their reasons
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What does the study suggest about consumer behavior understanding?
Neuromarketing
provides additional insights
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What is a weakness of neuromarketing?
It is relatively
expensive
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What ethical concern is associated with neuromarketing?
Manipulating consumers without their
awareness
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How might neuromarketing affect consumer vulnerability?
It could make consumers more susceptible to
ads
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