2.5

• What does an organisational structure outline?

  Reporting relationships, roles, and responsibilities
• Why must businesses determine their best organisational structure?

  To effectively implement ideas and achieve objectives
• How does organisational structure affect operations and communications?

  It influences management and effectiveness
• What does a well-designed organisational structure promote?

  Clarity, efficiency, and accountability
• What does hierarchy refer to in an organisation?

  Levels of authority within an organization
• What is the relationship between position and authority in a hierarchy?

  The higher the position, the more authority
• What is the chain of command?

  The formal line of authority in an organization
• How does the chain of command help an organization?

  Establishes clear communication and accountability
• What does span of control refer to?

  Number of employees a manager can manage
• What does a narrower span of control indicate?

  More layers of management exist
• What is a centralised structure?

  Decision-making authority is at the top
• What is a decentralised structure?

  Decision-making authority is distributed throughout
• What are the benefits of decentralisation?

  Promotes flexibility and innovation
• What characterizes a tall organisational structure?

  Multiple levels of management and centralised decisions
• What characterizes a flat organisational structure?

  Fewer levels of management and decentralised decisions
• What are the advantages of a tall organisational structure?

  • Clear hierarchy of authority
  • Promotes specialization and expertise
  • Opportunities for career advancement
  • Increases efficiency and motivation
• What are the advantages of a flat organisational structure?

  • Promotes collaboration and communication
  • Faster decision-making processes
  • Encourages creativity and innovation
  • Increases efficiency and motivation
• What are the disadvantages of a tall organisational structure?

  • Communication barriers exist
  • Slow decision-making due to multiple layers
  • Can lead to bureaucracy
  • Reduces efficiency and motivation
• What are the disadvantages of a flat organisational structure?

  • Role ambiguity may occur
  • Lack of clear career advancement
  • Employees may face burnout
  • Reduces efficiency and motivation
• Why is effective communication vital in business?

  Minimizes mistakes and clarifies roles
• What should effective communication ensure?

  Clarity of business values and objectives
• What are the characteristics of effective communication?

  Accurate, clear, complete, appropriate
• What can be a barrier to effective communication?

  Poor spelling and grammar in writing
• What does jargon refer to?

  Technical language or acronyms
• What is the typical work hours for full-time employees?

  More than 35 hours per week
• What distinguishes part-time employees from full-time employees?

  Part-time works fewer hours but same benefits
• What is flexible working?

  Employees have choice over work hours
• What does shift working involve?

  Working set hours outside normal patterns
• What is a permanent contract?

  Employed until they leave or are redundant
• What is a temporary contract?

  Lasts for a specified period of time
• What is a zero hours contract?

  No guaranteed hours of work for employees
• What is a freelance worker?

  A self-employed contractor for various businesses
• How has technology impacted remote working?

  Made it a popular option for many businesses
• What are the benefits of remote working for businesses?

  Reduced costs due to less workspace needed
• What are the benefits of remote working for employees?

  Greater flexibility and better work-life balance
• How does technology facilitate communication in businesses?

  Allows quick and cost-effective communication
• What is the role of email and messaging software?

  Enables instant message sending and receiving
• How can online meeting software benefit businesses?

  Facilitates face-to-face communication without travel
• How can technology speed up recruitment processes?

  Documents can be transferred and signed electronically
• What is the first step in the recruitment process?

  Identifying job roles that are needed