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4.2
Analysing Operational Performance
Capacity Utilisation
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izzy
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Capacity utilisation
is a measure of the
percentage
of potential
output
being achieved
Capacity utilisation
=
actual output
/
maximum output
X
100
High
capacity utilisation
is good, however if it is at
100%
there is no scope for meeting any additional demand
Businesses will
introduce
strategies and tactics to try and
boost
capacity if capacity utilisation is
low
Capacity utilisation
are
resources
being used
effectively
or are assets being
underutilized
?
is there
sufficient
spare capacity to meet
targets
of flexibility?
can the business take on
new
customers ?
are resources being
stretched
too much?