General Technology

• Technology is the use of tools, machinery and computers to help produce a good or service
• Technology can be used to improve operational efficiency in a number of ways, these include:

  • robotics
  • automation
  • communication
  • design technology
• Automation is the use of machines to control a process e.g. stock control, production line, warehousing and distribution
• Communications technology has led to major changes in information collection, storage and communication