WEEK 3

Cards (21)

  • Value proposition
    - A business or marketing statement that summarizes why a consumer should buy a company's product or use its service.

    - It is often used to convince a customer to purchase a particular product or service to add a form of value to their lives

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  • "why should a customer buy from you"
    The question which a value proposition answers. It focuses on the overall value and benefits a customer receives from choosing it.
  • Benefits
    An aspect of a value proposition that highlights the specific benefits or solutions that a product or service offers to address customer needs or problems
  • Differentiation
    An aspect of a value proposition that outlines what sets a product or service apart from competitors in terms of value and benefits
  • Customer-centric
    A key aspect of value proposition that says it is designed to resonate to the target audience addressing their pain points or desires
  • Overall promise
    An aspect of value proposition that states that it communicates the value that customer can expect to receive by using the product or service
  • Basic elements of a value proposition
    • Target customer
    • Needs or opportunity
    • Name of the product
    • Name of the enterprise or company
  • Unique selling proposition (USP)

    - A specific, distinct aspect or feature of a product or service that differentiates it from competitors in the market.

    -It is a clear statement that conveys what makes a product or service unique

    - it refers to how you sell your product or services to customer

    - it is often communicated verbally through a slogan or short tagline
  • Uniqueness
    A key aspect of a USP saying that it focuses on something that competitors do not offer or cannot replicate easily
  • Specificity
    An aspect of a USP stating that it is usually a single compelling factor or benefit that sets the product or service apart
  • Memorability
    A key aspect of a usp saying that it should be easy to remember and communicate to customers
  • Customer impact
    An aspect of a usp emphasizing how this unique feature or benefit directly impacts the customer making it desirable
  • Target market
    A sage in market identification process that aims to determine the buyers with common needs and characteristics.
    Prospect customers are market segment that entrepreneurial venture intends to serve.
    It allows you to focus on your marketing money and brand message
    An effective way to reach potential clients and generate business
  • Geographic segmentation
    The total market is divided according to geographical location. (Climate, dominant ethnic group, culture, density)
  • Demographic segmentation
    Divided based customers (gender, age, income, occupation, education, religion, ethnic group, family size)
  • Psychological segmentation
    Divided in terms for customers think and believe (needs and wants, personality traits, brand concept, lifestyle)
  • Behavioral segmentation

    Divided according to customers behavior pattern as they interact with a company (perceptions, knowledge, reaction, benefits, knowledge and awareness, loyalty, responses)
  • Customer requirements
    The specific characteristics that the customers need from a product or service.
    1. Service requirement
    2. Output requirement
  • Service requirement
    Intangible thing or product that is not able to be touched but customer can fill the fulfillment. Aspects of how a customer expect to be treated while purchasing a product and how easy the buying process goes.
  • Output requirements
    Tangible things but can be seen. Characteristics specifications to the customer expects to be fulfilled in the product
  • Market size
    The approximate number of sellers and buyers in a particular market