8 pseudo-patients phoned different psychiatric hospitals for an appointment.
They had been hearing voices saying ‘empty’, ‘hollow’ and ‘thud’.
They all gave fake names, jobs and symptoms but the life history they gave was real.
Once admitted, they stopped showing symptoms and acted normally.
They were given medication, responded to instructions and also chatted to other patients.
This was a participant observation of life in hospital, making notes about interactions between staff and patient.