managing the people within a business in order to achieve corporate objectives. this involves tasks such as recruitment and training employees as well as designing performance management schemes
what is staff as an asset?
when a business view employees as a valuable resource to be invested in and ideally retained in the long term.
what is staff as a cost?
when businesses view employees as an expense to be minimised
advantages of staff as an asset?
more skilled employees
higher levels of staff retention
reduce recruitment and training costs in the long run
more motivated
higher labour productivity
good reputation as an employer
easier to attract skilled people
disadvantages of staff as an asset?
higher labour costs
risk that business can invest in staff that then go work for rivals
advantages of staff as a cost?
easy to adapt workforce
lower labour costs
employees can be tightly controlled
disadvantages of staff as a cost?
demotivated staff
higher labour turnover
low productivity
poor reputation as employer
can businesses view staff as both an asset and a cost at the same time?
yes
factors to consider when viewing staff?
businesses overall objectives
businesses source of competitive advantage
the nature of the work
how are staff as an asset (1) vs staff as a cost (2) paid?
competitive pay structure with suitable performance based rewards
just enough to recruit and retain staff
staff as an asset (1) vs staff as a cost (2) terms and conditions?
reasonable holidays, sick leave, pensions
minimum legal rights
staff as an asset (1) vs staff as a cost (2) recruitment?
effective recruitment processes
cheap and inferior recruitment processes
staff as an asset (1) vs staff as a cost (2) training?
effective development and training programmes
minimal investment with training
staff as an asset (1) vs staff as a cost (2) motivation?
the use of non-financial motivators and opportunities for promotion
using financial incentives to boost productivity
staff as an asset (1) vs staff as a cost (2) monitoring performance?
appraisal systems focusing on addressing training and development needs
imposing penalties on employees who dont meet targets
staff as an asset (1) vs staff as a cost (2) communication?
strong and regular two way communication
minimal communication
staff as an asset (1) vs staff as a cost (2) empowerment?
employees take responsibility for work, are empowered and authority is delegated
little empowerment or delegation
staff as an asset (1) vs staff as a cost (2) job security?