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Language, thought and communication
Non-verbal behaviour
Yuki's study of emoticons
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Cards (8)
Emoticon
Combination of the words
emotion
and
icon
Non-verbal
way of expressing mood or
emotion
Aim of Yuki's study
To find out if there is a difference between how
emoticons
are understood by those in the
West
(USA) and the
East
(Japan)
Method of Yuki's study
95
students from
Japan
and
118
students from
America
(
Independent
groups)
6
Emoticons shown with different combinations of eyes and
mouths
(sad/happy/neutral)
PPTS rated their happiness using a 9-point
scale
Results of Yuki's study
Japanese
gave higher ratings to happy
eyes
, even if the
mouth
was sad
Americans
gave higher ratings when mouths were
happy
, even if the eyes were
sad
Conclusion of Yuki's study
Suggests that
cultural
groups interpret facial expressions
differently
Could be due to
cultural norms
and expectations
Evaluation of Yuki's study (1)
Weakness
Emoticons
don't represent human facial expressions
They do not include other
skin details
on a human's face that also link to
facial
expression
Results of study lack
applicability
to real-life situations
Evaluation of Yuki's study (2)
Weakness
Study only investigated
2
types of emotion (
happy
/
sad
)
In
real-life
, faces express a
range
of expressions, not just 2.
Study does not give insight into how the full range of facial expressions are interpreted
differently
across
cultures
Evaluation of Yuki's study (3)
Weakness
Rating scales
may not be the best method of measurement
Emotions are very
complex.
Rating scales reduce emotion to a
single score
Yuki may have measured interpretation of emotion in a too
simple
way