Any method in which a person is asked to state or explain their own feelings, opinions, behaviours or experiences related to a given topic.
Questionaire
A set of written questions used to assess a persons thoughts or experiences.
2 types of questions in questionnaires
Open
Closed
Open question
Does not have a fixed range of answers and respondents are free to answer in any way that they wish.
Tends to produce qualitative data, which contains a wide range of different answer, but can be hard to analyse.
Closed question
Fixed number of responses, usually produces quantitative data which is usually easy to analyse but may lack depth.
Interviews
A live encounter where one person asks a set of questions to assess an interviewees thoughts or experiences. The questions may be pre-set or develop as the interview goes along.
Structured interview
Made up of pre-determined set of questions that are asked in a fixed order.
Unstructured interview
No set questions, general aim that a certain topic will be discussed and interaction tends to be free-flowing.
Interviewee is encouraged to expand and elaborate on their answers.
Semi-structured interview
E.g job interview
List of questions worked out in advance but interviewers are also free to ask follow up questions to previous answer.
Strengths of questionaires
Cost effective. They can gather large amounts of data quickly because they can be distributed to a large number of people.
Data can be collected without researcher there, reduces effort involved.
Data is usually quantitative so easy to analyse.
Limitations of questionnaires
Responses given may not be truthful as respondents may be keen to present themselves in a positive light. So increase in demand characteristics and social desirability bias.
Response bias, respondents reply in a similar way e.g always ticking yes because respondents complete to quickly and fail to read scale. (acquiescence bias)
What is acquiescence bias?
Tendency to agree with items on a questionnaire
Evaluation of structured interview
Straightforward to replicate due to standardised format.
Limit on quantity and richness of data collected.
Evaluation of unstructured interview
Interviewer can follow up on interviewee so gain greater insight into world view of interviewee.
Increased risk of interviewer bias
Analysis of data is harder, as researcher may have the sift through irrelevant information to draw a conclusion.
Interviewees may lie for social desirability. However a skilled and experienced interviewer should be able to establish rapport with the participant so that even when sensitive and person topics are discussed any responses given are truthful and meaningful.