The CL refers to an individuals subjective sense of how much reward they expect for their invested costs.
-If rewards fall significantly below the individuals CL level then the person feels dissatisfied.
-If rewards exceed the individuals CL level then the person feels satisfied.
-CL is subjective and influences someone's self-esteem and past relationships. For example, some has left an abusive relationship will have low esteem and a low CL level so will be more satisfied when people give them less rewards.