What is a Flexible Organisation?

• A flexible organisation is one that can respond quickly to changes taking place in the external environment
• It includes flexible workforce structures that allows capacity to be increased or reduced quickly and easily in response to external pressures
• It can respond more quickly to market conditions -> COVID
• It can make more efficient use of resources -> higher capacity
• It is able to cut down on costs
• It can attract better applicants
• It can lead to improved customer service
• It offers more working flexibility for employees -> better people