Contingency plans are an agreed course of action that business and its employees will adopt should things go wrong
An aim of a contingency plan is to contain and minimise the damage to persons or property
An aim of contingency plan is to allow the main operational functions of the business to continue
Plans are constructed with the 'worst case scenarios' in mind and are methodical documents that evaluate the impact of different risks in each of the four functional areas of marketing, finance, operation and humanresources