Scrooge's clerk, a kind and gentle man who is devoted to his large family and especially his son Tiny Tim. He is loyal to Scrooge and dedicated to his job, despite being overworked and underpaid.
Bob's youngest child, disabled and walks on crutches but is full of happiness and optimism. Scrooge becomes determined to change his ways after seeing the vision of Tiny Tim's death and realising that he could have prevented it by treating Bob more fairly.
Scrooge's cheerful nephew. He offers to have Scrooge round for Christmas dinner every year, an offer which Scrooge always refuses. At the end, Scrooge finally spends Christmas Day with Fred and his family.
The woman Scrooge loved as a young man. They were engaged but Belle ended the engagement when she realised Scrooge cared more about his wealth than about her. She went on to find love and happiness with another man.
There was a common belief among wealthier people in Victorian times that poverty was simply a result of laziness. The Poor Law of 1834 removed any government support for people who struggled for money.
Dickens had a lot of first-hand experience of the suffering of the poor. His own father was put in a debtors' prison when Charles was 12 and he was taken out of school and made to work, which gave him a strong sense of injustice.
Dickens went to visit many places where poor people lived and worked and wrote about the things he witnessed, and his descriptions were often shocking to the upper classes who were ignorant of how much the poor really suffered
The Ghost of Christmas Present shows Scrooge Ignorance and Want to emphasise that poverty is a cycle - poor children grow up to be desperate adults if they are given no opportunities
Dickens' message is clear: only through shared social responsibility for poverty and through compassion towards the poor can social inequality be reduced