Informational social influence (ISI) is the tendency to conform to the opinion of others because we believe their opinion is correct
Normative social influence (NSI) is an explanation of conformity that says we agree with the opinion of the majority because we want to gain socialapproval and be liked.
ISI may lead to internalisation
NSI may lead to compliance
WHY people conform
Informational social influence (ISI) is about information, the desire to be right.Cognitive process
Normative social influence (NSI) is about norms, desire to be liked by other group members and to fit in. Emotional process.