THE ROLE OF COMMUNICATION

Cards (5)

  • COMMUNICATION - Plays a key role in the success of any worplace program or policy and serves as the foundation for all types of psychologically healthy workplace practices. Helps managers to perform their jobs and responsibilities. Serves as a foundation for planning.
  • BOTTOM-UP COMMUNICATION - Role of communicating; from employees to management, provides information about employee needs, values, perceptions, and opinions.
  • TOP-DOWN COMMUNICATION - Role of communicating; from management to employees, increase the utilization of specific workplace programs by making employees aware of their responsibility, clearly explaining how to access and use the services, and demonstrating that management supports and values the programs.
  • COMMUNICATION STRATEGIES - PROVIDING REGULAR, ONGOING OPPORTUNITIES; MAKING THE GOALS AND ACTIONS OF THE ORGANIZATION AND SENIOR LEADERSHIP CLEAR; ASSESSING THE NEEDS OF EMPLOYEES; USING MULTIPLE CHANNELS; LEADING BY EXAMPLE; COMMUNICATING INFORMATION.
  • EFFECTIVE COMMUNICATION - Is significant for managers in the organizations so as to perform the basic functions of management.