s.2(3): defintion of consumer- "an individual acting for purposes that are wholly/ mainly outside their trade, business craft/ profession"
implied terms regarding goods: s.9- goods of satisfactory quality, to a standard that a reasonable person would find satisfactory but if defects were brought to their attention no claim- needs to be a physical product
implied terms regarding goods: s.10- fit for a particular purpose, consumer has made clear to supplier/ trader any particular purpose for buying the goods consumer must have asked about goods before buying them
implied terms regarding goods: s.11- goods to be as described
(s.19) remedies for breach of implied terms relating to goods: s.20- short-term right to reject the goods (within 30 days)
s.23- right to repair/ replacement
s.24- within 6 months, right to a price reduction of final right to reject- only if previous repairs have been unsuccessful*
(s.19) remedies for breach of implied terms relating to goods: s.23- right to repair/ replacement
(s.19) remedies for breach of implied terms relating to goods: s.24- right to a price reduction or final right to reject (within 6 months)
implied terms regarding services: s.49- services must be performed within reasonable care + skill
implied terms regarding services: s.51- services must be performed at a reasonable price (if not agreed in advance)
implied terms regarding services: s.52- services must be performed within a reasonable time (if not agreed in advance)
implied terms regarding services: s.50- anything said/ written by the trader to the consumer about the trader service will be an implied term of the contract if it influences the consumers decision to enter the contract
remedies for breach of implied terms relating to services: s.55- request repeat performance
remedies for breach of implied terms relating to services: s.56- ask for a price reduction
excluding liability for Consumer rights act (2015) implied terms: s.31- these rights and remedies cannot be excluded/ restricted by the trader
excluding liability for Consumer rights act (2015) implied terms: s.57 cannot exclude rights + remedies relating to services
s.62 unfair terms/ unfair notice in consumer contract is not binding
does it cause a significant imbalance in the parties' rights and obligations?
s.62 unfair consumer contract terms and notices are not binding
Implied terms: terms that the law says are included
1). Terms implied by statute (consumer rights act 2015)
Terms implied by statute: by law have to be included e.g. consumer rights act