Cards (18)

  • s.2(3): defintion of consumer- "an individual acting for purposes that are wholly/ mainly outside their trade, business craft/ profession"
  • implied terms regarding goods: s.9- goods of satisfactory quality, to a standard that a reasonable person would find satisfactory but if defects were brought to their attention no claim- needs to be a physical product
  • implied terms regarding goods: s.10- fit for a particular purpose, consumer has made clear to supplier/ trader any particular purpose for buying the goods consumer must have asked about goods before buying them
  • implied terms regarding goods: s.11- goods to be as described
  • (s.19) remedies for breach of implied terms relating to goods: s.20- short-term right to reject the goods (within 30 days)
    s.23- right to repair/ replacement
    s.24- within 6 months, right to a price reduction of final right to reject- only if previous repairs have been unsuccessful*
  • (s.19) remedies for breach of implied terms relating to goods: s.23- right to repair/ replacement
  • (s.19) remedies for breach of implied terms relating to goods: s.24- right to a price reduction or final right to reject (within 6 months)
  • implied terms regarding services: s.49- services must be performed within reasonable care + skill
  • implied terms regarding services: s.51- services must be performed at a reasonable price (if not agreed in advance)
  • implied terms regarding services: s.52- services must be performed within a reasonable time (if not agreed in advance)
  • implied terms regarding services: s.50- anything said/ written by the trader to the consumer about the trader service will be an implied term of the contract if it influences the consumers decision to enter the contract
  • remedies for breach of implied terms relating to services: s.55- request repeat performance
  • remedies for breach of implied terms relating to services: s.56- ask for a price reduction
  • excluding liability for Consumer rights act (2015) implied terms: s.31- these rights and remedies cannot be excluded/ restricted by the trader
  • excluding liability for Consumer rights act (2015) implied terms: s.57 cannot exclude rights + remedies relating to services
  • s.62 unfair terms/ unfair notice in consumer contract is not binding
    does it cause a significant imbalance in the parties' rights and obligations?
  • s.62 unfair consumer contract terms and notices are not binding
  • Implied terms: terms that the law says are included 
    1). Terms implied by statute (consumer rights act 2015
    Terms implied by statute: by law have to be included e.g. consumer rights act