Cards (16)

  • training
    the process of increasing the knowledge and skills of workers so they are able to perform their jobs
  • why do businesses train their employees - flexibility
    training workers creates flexibility – workers are now able to adapt to change more easily and contribute more to the business
  • why do businesses train their employees - motivation
    training motivates, thereby allowing workers to reach their potential and contribute fully to the business .
  • why do businesses train their employees - enrichment + enlargement
    job enrichment and job enlargement can be implemented if workers are given the right training .
  • why do businesses train their employees - higher quality staff retention
    training can assist in retaining high-quality staff who might otherwise leave.
  • why do businesses train their employees - recruiting
    training can also be helpful when recruiting as potential employees might be attracted by the opportunities offered.
  • types of training
    • off the job
    • induction training
    • on the job
    • apprentices
  • induction training ?
    • When employees first start a job they are often given induction training
    • A tour of the workplace to help new employees find their way around.
    • The business’ main polices, such as quality and customer service.
    • Introductions to the people they will be working with.
    • Health and Safety training and what the business rules are.
  • on the job training
    • mentoring
    • observing
    • job rotation
    • graduate training schemes
  • off the job training ?
    Training that takes place outside of the workplace by an external training provider.
    It can be:
    • A college course
    • A specialist course provided by a training company.
    This training tends to cover the theory of the job, while the practical skills
    are learnt on the job. This type of training tends to be expensive as the business has to pay for the course AND because employees are not working when they are being trained.
  • apprenticeships
    • Apprenticeships are formal agreements between an employer and a young employee that commits the employer to facilitate training and workplace experience for the employee.
    • This will lead to a recognised qualification that is accepted throughout the relevant industry.
    • All apprentices are paid a wage, which is dependent on age.
    • Typically the modern apprenticeship programme runs for 3 years.
  • benefits of on the job training
    • no disruption to the workplace through worker absence
    • low cost
    • training is directly relevant to the job
    • easy to organise.
  • drawbacks of on the job training
    • management time is spent planning the training
    • management or supervisor time is spent doing the training
    • potential reduction in the quality of output as trainees complete work.
    • bad working practices could be passed on.
  • benefits of off the job training ?
    • a wider range of skills are gathered
    • input of new ideas into the workplace
    • employees gain worthwhile qualifications.
    • training can be more intensive.
    • use of specialist managers.
  • drawbacks of off the job training ?
    • lost production and disruption to workplace when employees are absent
    • actual costs of courses
    • workers may seek to use their qualifications to seek better employment elsewhere.
  • Reasons why training is important for businesses, employees and the economy.
    • All businesses need to have workers with skills to ensure that production or provision of service is of the best quality possible
    • Training workers creates flexibility – workers are now able to adapt to change more easily and contribute more to the business
    • Training motivates, thereby allowing workers to reach their potential and contribute fully to the business
    • Training can also be helpful when recruiting as potential employees might be attracted by the opportunities offered.