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unit 2 - business functions
hr ( people in management )
motivational theorists
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Cards (41)
What is the main focus of the Mayo Hawthorne Experiment?
Communication with
informal
work groups
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Why is it important for management and workers to share the same goals?
It fosters better
teamwork
and collaboration
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How can managers involve groups in decision-making?
By allowing groups to
participate
actively
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What are potential problems with Mayo's approach to motivation?
Communication may not break down
barriers
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What is the focus of Maslow's Hierarchy of Needs?
Each need must be met
sequentially
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How does Maslow's Hierarchy of Needs describe the importance of needs?
Higher
needs become
less
important when
satisfied
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How should managers address employee needs according to Maslow's theory?
Identify and satisfy each
employee's
current need
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What are the problems associated with Maslow's approach to motivation?
Determining when a
need
is satisfied is
difficult
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What are the two categories of factors in Herzberg's Two Factor Theory?
Motivators
: Recognition, achievement, promotion
Hygiene factors
: Company policy, supervision, pay
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What motivates employees according to Herzberg's theory?
Recognition
by management and achievement
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What happens if hygiene factors are absent in the workplace?
It causes dissatisfaction among
employees
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How can managers create a motivated workforce according to Herzberg?
Provide enriching work and prevent
dissatisfaction
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What is a similarity between Maslow's and Herzberg's theories?
Both emphasize the need for
satisfaction
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What does Vroom's Expectancy Theory assume about people's behavior?
People act
in their
own best interests
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What are the components of Vroom's Expectancy Theory?
Valance
,
Instrumentality
, Expectancy
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How can businesses ensure employees are motivated according to Vroom's theory?
Provide necessary skills, tools, and clear rewards
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What is a problem with Vroom's Expectancy Theory?
Assumes
effort
always leads to rewards
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What are intrinsic and extrinsic rewards according to Porter and Lawler?
Intrinsic:
Positive feelings
from
task completion
Extrinsic:
Material rewards
like
pay increases
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How do different motivation theorists compare in their views?
Taylor
: Focus on lower needs
Mayo
: Emphasizes higher needs
Herzberg
: Differentiates
hygiene
and
motivators
Vroom
: Rewards don't have to be
monetary
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What is the relationship between hygiene factors and Maslow's hierarchy?
Hygiene factors correspond to
lower
levels
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How does Herzberg's view on pay differ from Taylor's view?
Herzberg sees pay as a
hygiene factor
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What is the importance of communication in motivation theories?
It enhances
understanding
and
employee engagement
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How can managers balance hygiene and motivation factors?
By
addressing
both
to
enhance
motivation
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What is the main goal of motivation theories in businesses?
To create a motivated and productive
workforce
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What is the definition of motivation?
The degree to which an
individual
wants to engage
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How does motivation affect employee performance?
It drives employees to meet individual and company
goals
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Why is understanding human behavior crucial for managers?
It is a key factor behind
motivation
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Who proposed the theory that motivation varies at different times?
Maslow
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What is the main focus of Taylor's scientific management principles?
To reduce
inefficiency
of workers and managers
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What did Taylor believe motivated people at work?
Money
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What is the significance of time and motion studies in Taylor's approach?
They identify the best way to perform tasks
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How does Taylor's view on worker responsibility differ from modern views?
He believed removing responsibility increases
output
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What is a key criticism of Taylor's scientific management?
Not everyone is
motivated
by money
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What is a similarity between Herzberg and Maslow's theories?
Both recognize
lower levels
of hierarchy
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What did Elton Mayo's Hawthorne Experiment suggest about motivation?
Group dynamics
can be more important than financial motivation
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How can involving people in decision-making benefit a business?
It improves the
quality of work
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What needs must be met for a motivated workforce according to Mayo?
Personal
satisfactions beyond financial needs
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What are the main theories of motivation discussed?
Maslow
Vroom
Porter and Lawler
Herzberg
Taylor
Mayo
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What are the key differences between Taylor's and Herzberg's views on pay?
Taylor views pay as a primary
motivator
Herzberg sees pay as a hygiene factor
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What are the implications of Taylor's scientific management for modern businesses?
Emphasizes
efficiency
and
productivity
May overlook
individual worker preferences
Focuses on monetary incentives
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