Personalised Care is the provision of tailored, coordinated health and social care services to meet individual needs.
key concepts of personalisation : knowing the individual as a person / empowerment / respecting the value and preferences / empathy and compassion / independence and rights in order to live the way they want to such as employment
legislation that underpins personalisation : the children and families act 2014 / care act / education , health and care plan / fair access to care
what are review meetings ?
they check whetehr or not the care and support the individuals care is still right for them / builds and shared information collaboratively / puts the individual at center of their care
what is personalisation ?
puts them at center of care / recognises their strengths and weaknesses , wishes , preferences and aspirations , needs are identified and. supported to help them make choices about their care services
what is a proactive approach ?
it is for the individual as they can decide what outcome they want
what are the benefits of personalisation?
independence
control and choice
empowerment
preference
needs are addressed
what is co-productions?
working together in partnership between citizens and public services (neighbourhood watch) and empowerment
what tools are used to find out what is important to the individual ?
good and bad days
routines
top tips
one page profiles
communication charts
decision making charts
relationship circle
what are top tips?
they help us learn what is important to the individual
One page profile ?
summary of the individuals needs and what matters to them in a single A4 sheet
relationship circle?
how people can support the individual
communication charts?
essential if the individual does not communicate verbally
decision making charts ?
they have : important decisions in their life , how they must be involved and who makes the final decision