personalisation care

• Personalised Care is the provision of tailored, coordinated health and social care services to meet individual needs.
• key concepts of personalisation : knowing the individual as a person / empowerment / respecting the value and preferences / empathy and compassion / independence and rights in order to live the way they want to such as employment
• legislation that underpins personalisation : the children and families act 2014 / care act / education , health and care plan / fair access to care
• what are review meetings ?

  they check whetehr or not the care and support the individuals care is still right for them / builds and shared information collaboratively / puts the individual at center of their care
• what is personalisation ?


  puts them at center of care / recognises their strengths and weaknesses , wishes , preferences and aspirations , needs are identified and. supported to help them make choices about their care services
• what is a proactive approach ?


  it is for the individual as they can decide what outcome they want
• what are the benefits of personalisation?

  independence

  control and choice

  empowerment

  preference

  needs are addressed
• what is co-productions?


  working together in partnership between citizens and public services (neighbourhood watch) and empowerment
• what tools are used to find out what is important to the individual ?

  good and bad days

  routines

  top tips

  one page profiles

  communication charts

  decision making charts

  relationship circle
• what are top tips?

  they help us learn what is important to the individual
• One page profile ?

  summary of the individuals needs and what matters to them in a single A4 sheet
• relationship circle?

  how people can support the individual
• communication charts?

  essential if the individual does not communicate verbally
• decision making charts ?

  they have : important decisions in their life , how they must be involved and who makes the final decision