Macro Perspective of Tourism & Hospitality

• In 2019, international tourist arrivals reached 4 billion, generating $7.6 trillion in exports (UNWTO).
• Reception Area - purser’s office, front desk, hotel desk, reception desk/information desk is located.
• Dining Room - guests eat dinner here, and often, also breakfast and lunch.
• Alternate Dining Areas - informal, buffet-like dining usually takes place on the pool deck for some all meals
• Guests can dine indoors or outdoors (al fresco dining).
• Showroom - entertainment events usually take place here each night
• During the day, the showroom may host orientation meetings, port lectures, games, movies, or other special events.
• Pool Area - the majority of ships today have one or more swimming pools, perhaps with hot tubs nearby – located on the upper deck.
• Health Club - adjoins a spa that offers massages, facials, saunas, whirlpools, aromatherapy, and other beauty/relaxation-related services.
• Children’s Area - facilities for children – supervised by specially trained staff – have therefore become common.
• Gift Shop - it’s just a little store where you can buy sundries.
• Medical Facility - maritime law requires any vessel that carries more than 100 passengers to have a physician on board, often assisted by one or more nurses.
• Movie Theater - many ships feature screenings of recent movies in a theater.
• Photo Gallery - passengers can purchase the ones they like for a reasonable price
• Passengers can drop off their own film or memory cards for developing here too.
• Art Auction Gallery - this area exhibits paintings and other fine art that will be sold during the cruise.
• Casino - because gambling is usually legal on ships, most cruise vessels boast casinos where clients can play blackjack, roulette, slot machines, and other games.
• Internet Center for a time-based fee, passengers can send and receive e-mail and surf the web.
• Urban Tourism involves multiple tourist activities in which the city is the main destination and place of interest, and is a relatively old and complex form of tourism.
• Doom Tourism is a niche tourism market where tourists explicitly seek vanishing landscapes or seascapes and/or disappearing natural and/or social heritage, also known as last chance tourism.
• Decks are important in ship's plans.
• In brochures and websites, color coding makes a deck plan easy to read.
• Deck plans are also posted aboard ship.
• Usually, the higher the deck is on the ship, the higher the category and price.
• Deck plans often note certain special stateroom circumstances.
• Leisure Tourism's primary motivation is to take a vacation from everyday life, often characterized by staying in nice hotels and resorts, relaxing on beaches or in a room, or going on guided tours.
• Cultural Tourism is a subset of tourism concerned with a traveler's engagement with a country or region's culture, including the lifestyle of the people, history, art, architecture, religion, and other elements.
• Religious Tourism, also known as faith tourism, involves people traveling individually or in groups for pilgrimage, missionary, or fellowship purposes, and is the world's largest form of mass religious tourism.
• Family Tourism involves the family unit and their participation in diverse forms of tourism activity, such as visiting relatives and friends for interpersonal reasons.
• Health Tourism is the practice of traveling for the main purpose of receiving therapeutic treatment.
• Sports Tourism involves specific travel outside of the usual environment for either passive or active involvement in competitive sport, where sport is the prime motivational reason for travel.
• Educational Tourism is one of the fastest growing areas of travel and tourism and is often overlooked by tourism professionals and marketers, developed because of the growing popularity of teaching and learning of knowledge and competency outside of the school environment.
• Business Tourism is a more limited and focused subset of regular tourism, where individuals are still working and being paid, but are doing so away from both their workplace and home.
• Ecotourism involves visiting fragile, pristine, and relatively undisturbed natural areas, intended as a low-impact and often small scale alternative to standard commercial mass tourism, responsible travel to natural areas conserving the environment and improving well-being of the local people.
• Private (Crew) Space on a ship includes crew cabins, dining areas, recreational facilities, bridge, galley/kitchen, mechanical areas.
• Cebu Pacific is owned by JG Summit Holdings (John Gokongwei).
• Gross Registered Tonnage is the measurement of volume of all enclosed spaces on a ship with 100 cubic feet = to one ton.
• Public Space on a ship are those where passengers can mingle, including the Reception Area, Dining Room, and Lounge.
• A Confirmed Reservation is once a reservation is entered into the airline computer system.
• A Waitlist is when a passenger is offered a confirmed reservation by phone or email.