Lesson 2

• VALUES

  ·      Most important component of culture. Help employees understand what organizations stand for & what’s expected of them. Determines the CULTURE.
• ORGANIZATIONAL CULTURE

  ·      Unique personality of a company
• COMPANY VALUES (CV)

  ·      Company’s DNA and the beliefs, philosophies, & principles that drive the business.
• Company Values are the heartbeat and DNA of your business.
• (4) Definition of Core Values

  • Guidance
  • Action
  • Moral
  • Motivator
• Definition of Core Values: Moral

  ·      Values are qualities that are worth striving for. Regarded as virtuous & morally right.
• Definition of Core Values: Action

  ·      Objects, ideals, ideas, issues, action patterns/characters are based on values
• Definition of Core Values: Motivator

  ·      CV is the deepest & most powerful motivators of personal action
• Definition of Core Values: Guidance

  ·      CV are organizing principles. CV provides guidance & security.
• Organizational Culture

  ·      The sum of values, norms, & beliefs that work to hold an organization together & create a shared vision.
• Importance of Organizational Culture:

  • Significantly impacts productivity
  • Superior financial performance
• Four Types of Organizational Culture

  • Clan Oriented Culture
  • Adhocracy Oriented Culture
  • Market Oriented Culture
  • Hierarchy Oriented Culture
• Type of Organizational Culture: Clan Oriented Culture

  ·      They are family-like. Focused on mentoring, nurturing, & “doing things together”
• Types of Organizational Culture: Adhocracy Oriented Culture

  ·      Are dynamic & entrepreneurial. Focused on risk-taking, innovation, & “doing things first”.
• Types of Organizational Culture: Market Oriented Culture

  ·      Results-oriented. Focused on competition, achievement, & “getting the job done”.
• Types of Organizational Culture: Hierarchy Oriented Culture

  ·      Structured & controlled. Focused on efficiency, stability, & “doing things right”