causes and types of change

• What is Change Management?

  t involves the process that ensures a business responds to the environment in which it operates
• Step Change

  Significant & occurs rapidly

  Dramatic or radical change in one fell swoop

  Often required when a business has suffered from strategic drift Often involves significant alteration in the business

  Gets it over with quickly / decisively

  May require some coercion to overcome resistance
• Incremental Change

  Many small and frequent changes

  Many small changes which take place as a business develops and responds to subtle changes in the external environment

  Usually involves little resistance

  Arises as strategy develops

  Often not noticed

  A culture of accepting and embracing incremental change may develop
• Disruptive Change

  arises from changes in the external environment which impact the market as a whole

  Rapid improvements in technology are the main driver of disruptive change since technological innovation provides new ways of delivering goods and services as well as reducing barriers to market entry.
• Internal Causes of Change

  Arise from factors within the control of the business

  New leadership

  Change in strategic direction & corporate objectives

  Significant investment decisions

  Changes to scope of business activities

  Adjusting the organisational structure
• External Causes of Change

  Arise from factors outside the control of the business

  Significant competitor actions

  Political & legal changes

  Significant changes in economic environment

  Longer-term changes in society

  Technological change