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3.10 Managing Strategic Change
Causes of Resistance to Change (Kotter & Schlesinger)
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Cards (14)
What is a common challenge when implementing a change management strategy?
Resistance
to the proposed change
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What did Kotter and Schlesinger identify as a reason for resistance to change?
Four
main
reasons
for
resistance
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What are the four main reasons for resistance to change identified by Kotter and Schlesinger?
Self-interest
Inertia
and
low
tolerance
to
change
Different assessment of the situation
Misinformation
or
misunderstanding
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What does self-interest refer to in the context of resistance to change?
Perceived threat
to job or financial position
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Why does self-interest lead to resistance during change?
It creates
uncertainty
about
job security
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What is inertia in the context of organizational change?
A preference to maintain the
status quo
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How does past experience with change affect resistance?
It can
lower
tolerance
for further change
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What does "different assessment of the situation" mean in terms of resistance?
Disagreement on the
need
and
strategy
for change
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How can misinformation contribute to resistance to change?
It leads to
misunderstanding
the reasons for change
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What is a common failure in communication during change management?
Poor communication
between management and employees
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What are the four causes of resistance to change according to Kotter and Schlesinger?
Self-interest
Inertia
and
low tolerance
to change
Different assessment of the situation
Misinformation
or misunderstanding
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What is the focus of Kotter and Schlesinger's research?
Causes of resistance to change
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What is the implication of resistance to change for organizations?
It complicates the
implementation
of change
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How might multiple reasons for resistance manifest in an organization?
More than one reason can occur
simultaneously
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