ethical business behaviour

• ethics cn be described as what is morally right or wrong. it a degree of trust between a business and stakeholder.
• CSR ( corporate social responsibility) is the idea that businesses have a responsibility to act ethically and to consider the impact of their actions on society
• the importance of ethics to a business

  • it shows the business is acting lawfully
  • it shows they care for the environment
  • it shows they care for all their employees
• advantages of good ethics

  • keeps customers loyal
  • can increase the businesses image/ reputation
  • can attract new customers
  • can increase sales/ profits
• effects of bad ethics

  • can harm the businesses image
  • can deter/ loose customers
  • can cause decrease in sales/ profits
• examples of businesses with good ethics include

  • the body shop - a community fair trade company
  • lush - a fight against animal testing
  • Coca-Cola
• when a company has good ethics and CSR they are seen to be operating in a way which benefits all stakeholders