Remote Access

• Quick Assist is available on Windows Pro.
• VPN creates a secure tunnel to a private network over the internet.
• RDP is used to connect to a Windows desktop over the network.
• VPN connection should always be used.
• RDP: Never expose port 3389 to the public internet.
• VNC: Open-source remote access tool but multiplatform (remote access to different types of Os)
• SSH: Provides a secure command line to a remote system.
• Remote monitoring and management: A remote control tool for managing multiple system from a remote location. (Managed service providers).
• Quick Assist: Latest version of Microsoft Remote Assistance.
• Video-conferencing: User meetings with video and audio.
• Desktop management: Manage end-user devices and OS.
• Screen-sharing: See and control a remote device.
• Client-to-site VPN: On-demand access from a remote device: connection through a VPN concentrator.
• VPN concentrator: A device that manages encrypted connections established over an untrusted network
• Always-on-VPN: A VPN that always starts automatically upon detecting a network.
• Site-to-site VPN: A VPN that connects two sites within a single network.