Module 6 – Training Evaluation

• What is training evaluation?

  Assessing effectiveness of training programs
• Why is training evaluation important?

  It measures ROI and identifies improvement areas
• What are the key benefits of training evaluation?

  • Measure ROI of training programs
  • Identify areas for improvement
  • Ensure alignment with business objectives
  • Foster continuous improvement and development
• What is the first step in the training evaluation process?

  Establishing objectives
• What characteristics should objectives have?

  They should be specific, measurable, and time-bound
• What is included in an evaluation plan?

  Goals, objectives, and procedures for evaluation
• What should the evaluation plan specify?

  • Specific evaluation methods
  • Levels of evaluation
  • People responsible
  • Time frame for evaluation
  • Required resources
• What methods can be used for collecting data in training evaluation?

  Discussions, feedback questionnaires, opinion polls
• What is the purpose of analyzing data in training evaluation?

  To assess the effectiveness of the training
• What should be reported in the findings of training evaluation?

  How well the program met its goals
• What are the steps in the training evaluation process?

  1. Establishing objectives
  2. Identifying stakeholders
  3. Designing an evaluation plan
  4. Collecting data
  5. Analyzing data
  6. Reporting findings
  7. Monitoring and follow-up
• What is Kirkpatrick’s Four-Level Evaluation Model?

  A method assessing training effectiveness at four levels
• What does Level 1 of Kirkpatrick’s model measure?

  Participants' satisfaction and engagement
• What does Level 2 of Kirkpatrick’s model assess?

  Increase in knowledge or skills
• What does Level 3 of Kirkpatrick’s model evaluate?

  Changes in behavior or application of skills
• What does Level 4 of Kirkpatrick’s model focus on?

  Impact of training on organizational performance
• What is the additional level in the Phillips ROI Model?

  Level 5: ROI (Return on Investment)
• What are common methods for training evaluation?

  • Surveys and questionnaires
  • Interviews and focus groups
  • Pre- and post-tests
  • Observation
  • Evaluating ROI
• What is the purpose of surveys and questionnaires in training evaluation?

  To gather feedback on training effectiveness
• What do interviews and focus groups provide in training evaluation?

  Deeper insights into training effectiveness
• What do pre- and post-tests measure?

  Knowledge or skills before and after training
• What does observation in training evaluation involve?

  Managers observing application of learned skills
• What does evaluating ROI measure?

  Financial benefits relative to training costs
• What are the challenges of training evaluation?

  • Time constraints
  • Difficulty gathering feedback
  • Difficulty analyzing data
  • Resistance to change