set of ideas, beliefs, attitudes and traditions that we share with large groups of people and gives us a sense of identity
cultural norms
these are the rules which indicate the expected behaviour in a group
2 types of culture
surface culture and deep culture
Surface Culture
demonstrated by the explicit and visible elements such as clothes and music
Deep culture
invisible and implicit like beliefs, attitudes and values inside
what is cultural dimensions
how values of a society affect behaviour (describes trends of behaviour in a given culture)
What did Hofstede do?
conducted a large survey across 10 years on 117,000 employees of multinational company IBM, from 40 countries. asking employees to fill in surveys about morale in the workplace
what is his research an example of
etic approach and it looked at the 40 most represented countries in the surveys. The trends he noticed he called "dimensions"
what are the 6 dimensions
power distance index; individualism vs collectivism; uncertainty avoidance index; Masculinity vs femininity; long term vs short term; indulgence vs restraint
Power Distance Index
the extent to which a culture respects authority and status
Individualism vs. Collectivism
degree to which people are integrated into groups, sometimes referred to as I vs we orientation
uncertainty avoidance index
a society's tolerance for ambiguity
tolerance for ambiguity meaning
less strict rules in society and an openness to change
Masculinity vs. Femininity
masculine societies are defined by focus on achievement, competition and wealth whilst feminine societies focus on cooperation, relationships and quality of life
long term vs short term
the connection to the past and attitude towards the future
short-term orientation
means that traditions are kept
long-term orientation
has more of a focus on the future
indulgence vs restraint
indulgent cultures allow people to enjoy life and have fun, restrained cultures have stricter control through strict social norms
individualism
identity is defined by personal characteristics (
collectivism
identity is defined more by the characteristics of the collective groups to which one belongs
Conformity
tendency to change what we do, think or say in response to the influence of real or imagined pressure from a majority group
informational conformity
occurs when people conform to group social norms because they believe that the group is better informed than they are
normative conformity
occurs when people conform to group social norms when they want to be included in the group, to feel that they belong
negatives of conformity
prevents people from acting according to their innermost beliefs resulting in a loss of identity as the group is surrendered to
Positives of conformity
helps people to agree, work together and form cohesive attitudes, beliefs and behaviours
collectivist cultures
one in which the group takes precedence over the individual