Person-centred care means treating patients as individuals and as equal partners in the business of healing
Person centred care empowers recipient of care, improves quality of life, supports independence, privacy/dignity, promotes positive well-being, honours choice, promotes respect.
Working in a person-centred way means placing the individual at the heart of care, support, or service provision.
This approach values each person’s unique needs, preferences, and experiences.
Working in a person-centred way:
The Duty of Candour is a regulatory requirement that mandates transparency and honesty in the event of errors or adverse incidents.
The Duty of Candour ensures that individuals are informed about mistakes or incidents that have caused, or could potentially cause, harm.
What are the key aspects when carrying out your Duty of Candour?
Transparency
Communication
Apology
Followup / Prevention
Accountability
Implications of health and safety regulations, their influence on practice and how they promote person-centred care.
Care planning
Communication
Risk assessments
Regulatory bodies.
Care planning for activities of daily living (ADLs) is crucial for ensuring that individuals maintain their independence and quality of life i.e person-centred care.
Daily tasks:
-Bathing and personal Hygiene
-Dressing
-Eating
-Toileting
-Mobility
-Continence.
How can care planning be done in a person-centred way?
Assessment
Setting goals
Developing interventions
Implementing plans (routines and working with others)
Monitor and adjust if necessary
Documentation
Communication
What does it mean to be protected under GDPR
-usage of data/data sharing should gain consent first
-Data security
-Right to access/correction
-confidentiality.
communication
What does it mean to be protected under human right act 1998
-Right to privacy
-Right to autonomy
-Right to non-discrimination.
Risk assessments
Under the management of health and safety at work regulations (1999) it says:
-conduct risk assessments
-Record significants finding
-review and revise.
Steps to conducting a risk assessment:
Identify -> determine who/what is at risk -> Evaluate and take precautions -> Review and update if necessary.
The Health and Safety Executive (HSE) is responsible for regulating health and safety in the workplace in Great Britain
The Care Quality Commission (CQC) is responsible for regulating health and social care services in England.
Regulatory bodies
National Health Service (NHS)
Care Quality commissioners (CQC)
Health and safety executives.
How do regulatory bodies ensure we work in a person-centered way?
-Provide standard for all to follow
-Surveys and complaints
-Consumer feedback
-Evidence based recommendations
-Training materials
-Compliance monitoring.
What challenges or barriers do we have to work in a person-centred way?
-sensitive/ triggering attributes.
-bulling/ abuse (of power)
-Patients incompliancy
-up to data training
-Family involvement changing or not agreeing.
-Disagreements with standards, policies- conflict of interest