Chapter 7

• Travel Industry - orgs. that are involved in the development of products and services to serve the needs of the travelers.
• Direct Providers - provides services, activities, and products that are consumed and, or purchased directly by travelers.
• Support services - lends support to direct providers, it includes specialized services, basic supplies and services.
• Developmental organization - concerned in planning and decision-making.
• Natural Resources - climate, landforms, terrain, flora and fauna, and bodies of water.
• Infrastructure - support structures
• superstructure - above-ground facility services. complementary with infrastructure.
• transportation and transportation equipment - means of reaching the destination.
• Hospitality Resources - the way that tourist services are delivered by service providers.
• Hospitality training - to improve hospitality resources by training them to be hospitable and encouraging positive feeling towards tourism and tourist.
• attitude toward self - self-esteem, problem-solving skills.
• attitude toward others - teamwork
• attitude toward the tourism industry - raise the level of knowledge of employees
• community awareness programs - understanding tourism and its benefits.
• Hotel - provides accommodation, meals and others.
• condominium - large property complex comprised of individual units.
• motor hotel - has parking lots
• inn - provides accommodation for more than a day
• apartment - a residential unit dwelling within a house.
• parador - old house
• pension house - boarding house
• B&B - sleeping accommodation for a night and a morning meal.
• hostel - bunk bed
• camp ground - site where people can pitch a tent.
• private home - private property.