information. It means trying to encourage actual and
potential customers to travel.
Tourism Promotion
Objectives of promotion accdg to Wahab(1997)
To make the tourist product widely known.
2. To make it very attractive in order to encourage
many people to try it
3. To make the message attractive without being
dishonest
(the travel organization) transmits
certain information that will change people’s
attitudes and create in them a desire to use the
product or service.
Sender
Potential Tourist
Receiver
can be verbal, visual, written
Message
end goal of promotion. Its task is to initiate a purchase
where none has been made before initiating a
change in purchasebehavior by having the
tourist buy a different destination package, or to
reinforce existing behavior by having the tourist
continue to buy the brand being promoted.
Behavior Modification
more important during the early stages of the product life
cycle when owners of new resorts and other
attractions will seek promotional outlets to
inform the public of the facilities and
amenities that would make their vacation
experience worthwhile.
Information Promotion
used when an attraction is in its early stage of growth, so its
owners put very much promotional effort in
devising persuasive messages and sending
them through several channels
Persuasive Promotion
important upon reaching a mature stage. Owners will then
remind people of their positive experiences
through messages that will serve to jog the
memory and keep the product in the public’s mind.
Reminder Promotion
one of the major tools used in marketing a
tourist product. It is the responsibility of people involved
in promotion to devise methods of communication that
will make the greatest number of potential consumers
aware of their product.
Promotion
determines the Objectives or goats the organization
should strive to accomplish and the Plan Of action
to attain these goats. According to Schmoo
(1997), relations programs to be organized;
Promotion Planning
are important in developing promotional strategies. To be
effective, goals must be specific, quantifiable, measurable, realistically attainable, and time-bound.
Goals
A common theme is necessary in establishing a
market target. Promotion would Be useless if the plan assumed that all people have the same travel inclinations. It is also
important to understand that travel companies cannot provide services for the whole population. It is mandatory that a promotion plan recognizes both characteristics of Marketing.
Market Targets
provides the necessary
guidelines for isolating target markets. It identifies people according to their socioeconomic status, social influences,
personality features, attitudes, values, motivations, and
expectations. Certain markets are not Compatible for the same destination.
Segmentation
which is chosen for the advertisement
follows the goals objectives of the promotion plan. It should be
understandable, distinctive, and believable.
The Message
is the tool that conveys the message
to the customers.
Promotion mix
The major types of promotion mix are:
Any form of paid-for, non-personal
presentation and promotion of ideas, products, or
services by a specific sponsor using some form of
mass media;
Advertising
An oralpresentation to one or
more prospective customers on a face-to-face basis;
2. Personal selling
Activities, other than advertising and personal selling that stimulate a purchase; These are directed toward the consumer
The presentation of ideas, goods, or services about an organization using mass media. Unlike advertising,
it is not paid for. It is designed to create a favorable image of the
product, service, or business unit.
4. Public relations
uses several forms to attract attention, arouse
interest, convey information, and encourage the potential tourist to act in a specific manner.
Adversiting
Some forms of advertising are newspapers, direct mails, television, magazines, radio, yellow pages, outdoor advertising, novelties, directories, and display materials such as
posters, cardboard stands, window displays, dispensers for
sales literature, and many more.
although expensive ranks high as an
advertising medium. Direct mail materials are sent to
people who will most likely use the service offered.
Direct mail
are often used in direct mail.
Brochures, leaflets, travel catalogs, and sales letters
are smaller in size than a travel catalog but
offer more information than a leaflet or folder.
Brochures
present a complete travel
program with lists of many destinations, services,
accommodations, activities, excursions, and information
about the destinations.
Illustrated travel catalogs
are usually single sheet which provide
minimum information. sales letters are similar. However,
they are more flexible since they are sometimes used
with travel catalogs, brochures, or folders to personalize
the mail contact.
Leaflets or folders
is a very effective audio and visual medium
when wider coverage is required. It is an expensive
medium, so only large organizations use it.
Television
offer high-quality print and graphics. They are
kept longer than newspapers, and are used in waiting
rooms.
Magazines
is more flexible and cost-efficient compared to
other forms of mass media. It allows some interest
segmentation since radio stations have segmented their
own markets according to the program they air.
Radio
gives information to those requiring
service. A tourist in a destination area might use the
Yellow Pages to look for a service such as a restaurant or
other tourist-related establishments.
The Yellow Pages
is usually seen in three areas: first,
in areas with high visibility public transportation vehicles
such as buses and taxis; second, on benches particularly
along the public transportation routes; third, billboards
along highways to make travelers aware of hotels etc
Outdoor advertising
uses windows, floor displays,
counter displays and literature racks. The main purpose
of point-of-sale advertising is to remind customers of the
advertising messages and themes communicated to the
media.
Point-of-sale advertising
become one of the most powerful means
of directly communicating with persons in the
market place.
Websites
common sales promotion is familiarization trip.
Sales Promotions
common form of sales promotion.
Travel agencies and tour operators gather travellers
together to promote a special tour.
Travel shows
The principal costs in the budgeting process are the
cost per message, the cost per reader, and the cost
of repeated messages.
Budgeting
The major consideration of promotion are accuracy
and reliability of information on one hand and false
and misleading advertising on the other. promotion