Ethical Considerations

• The GPhc standards include person-centered care
• Confidentiality does not cover anonymous information
• Arrange the GPhc standards in the order they appear in the study material.

  1️⃣ Person-centered care

  2️⃣ Partnership working

  3️⃣ Effective communication

  4️⃣ Professional knowledge and skills

  5️⃣ Professional judgement

  6️⃣ Professional behaviour

  7️⃣ Confidentiality and privacy

  8️⃣ Speaking up about concerns

  9️⃣ Leadership
• You can disclose confidential information if it is in the public interest.

  True
• The two types of consent are explicit and implied
• What should you do if a person with capacity refuses to share their information with healthcare professionals?

  Limited care
• Match the conditions for valid consent with their descriptions.

  Capacity ↔️ Ability to understand information

  Voluntary action ↔️ Acting without coercion

  Informed decision ↔️ Sufficient, balanced information
• What is explicit consent?

  Specific permission
• What are the steps a person needs to take to be considered capable of giving consent?

  1️⃣ Understand the information provided

  2️⃣ Remember the information provided

  3️⃣ Use and weigh up the information provided

  4️⃣ Communicate their decision
• You are going to raise concerns about malpractice or not following GPhc guidelines
• Concerns about patients' personal issues should be raised.

  False
• Concerns can be reported both on and off site
• Why is raising concerns important in pharmacy practice?

  Public safety
• Bullying and harassment are valid concerns to report in pharmacy practice.

  True
• Arrange the steps in the mechanism for raising concerns in the correct order.

  1️⃣ Find out the organization's policy

  2️⃣ Report without delay

  3️⃣ Report to the immediate supervisor

  4️⃣ Report to another suitable authority

  5️⃣ Keep a record

  6️⃣ Maintain confidentiality
• In the event of a dispensing error, you must first establish if the patient took any of the incorrect medicine
• Arrange the steps for addressing a dispensing error in the correct order.

  1️⃣ Establish what happened

  2️⃣ Follow company procedure

  3️⃣ Record, review, and learn

  4️⃣ Notify the pharmacist on duty

  5️⃣ Inform insurance
• What does PIDA stand for?

  Public Interest Disclosure Act
• In a dispensing error, minimizing the seriousness of the incident is appropriate.

  False
• What happens to incorrect medication taken out of the pharmacy by law?

  Patient's property
• Sexualized behavior includes words designed to arouse or gratify sexual desires