Taylor scientific management

• Who developed the theory of scientific management?

  FW Taylor
• What is the primary focus of Taylor's scientific management theory?

  Financial motivation of workers
• What is the first step in Taylor's scientific management approach?

  Monitor and observe workers
• Why is Taylor's approach considered scientific?

  It relies on data collection and analysis
• After observing workers, what should managers develop according to Taylor's theory?

  The best way to complete the job
• What should managers create to guide workers in Taylor's model?

  A clear guidebook of procedures
• What is the purpose of training employees in Taylor's scientific management?

  To ensure everyone performs the same way
• What is the expected outcome of training workers in Taylor's approach?

  Increased efficiency in job performance
• How does Taylor suggest setting realistic output targets?

  Based on trained workers' capabilities
• What should managers do if a worker's output is below the target?

  Provide additional training
• What reward does Taylor suggest for workers exceeding output targets?

  Provide a bonus
• What does Taylor believe is a major motivator for workers?

  Money
• What payment system does Taylor advocate for workers?

  Piece rate pay
• What is a limitation of Taylor's scientific management model?

  It focuses too much on money
• Why is Taylor's model considered crude in today's economy?

  It neglects creativity and innovation
• What aspects are important in the current knowledge economy that Taylor's model overlooks?

  Intervention and creativity
• What is the title of Taylor's work on scientific management?

  Taylor and Scientific Management (1909)
• What did Taylor believe about employee motivation?

  High wages motivate higher output
• What did Taylor believe employees would do without supervision?

  Do the minimum amount of work
• What method did Taylor use to improve job efficiency?

  Time and motion studies
• What are the implications of Taylor's theory for managing behavior at work?

  • Main motivation is high wages
  • Higher wages lead to higher output
  • Manager's role is to direct employees
  • Workers must follow instructions for pay
• What tool did Taylor use for time and motion studies?

  A stopwatch
• What concept did Taylor believe in regarding job tasks?

  Division of labor
• How did Taylor's division of labor affect job tasks?

  Jobs were broken into smaller repetitive tasks
• What was a downside of Taylor's approach to job tasks?

  Repetitive jobs are demotivating
• What role did time and motion studies play in scientific management?

  • Central to scientific management
  • Used to determine job efficiency
  • Helped establish standardized work methods