3.6 Training and development

• Development prepares employees for future career roles.


  True
• Training helps employees develop job-specific skills
• Investing in training and development boosts employee motivation
• What is the outcome of development for employees?

  Loyal workforce
• What does on-the-job training involve?

  Learning during regular job tasks
• What is the depth of learning in off-the-job training?

  Broader skill set
• What does behavior evaluation measure in training?

  On-the-job changes
• Learning evaluation measures the knowledge and skills gained by trainees during training
• Evaluation methods provide feedback to improve future training programs.


  True
• Match the focus of training and development with their timeframes:

  Training ↔️ Short-term

  Development ↔️ Long-term
• Development prepares employees for future roles.

  True
• What is an example of a development activity for employees?

  Management training program
• Match the features with the correct training method:

  On-the-job training ↔️ Workplace location

  Off-the-job training ↔️ External facilities
• What is the depth of learning in off-the-job training?

  Broader skill set
• In the planning phase, management sets clear training objectives
• What is the primary focus of training in a business?

  Job-specific skills
• What is the purpose of development in a business?

  Expand capabilities
• What does development prepare employees for in a business?

  Advanced positions
• The purpose of training is to increase productivity
• The two main approaches to employee development are on-the-job and off-the-job training
• On-the-job training typically occurs during work hours
• Reaction evaluation assesses trainees' satisfaction
• Reaction evaluation assesses trainees' satisfaction with the training program.

  True
• Results evaluation evaluates the broader business impact
• Development prepares employees for future career roles
• An example of training is a customer service workshop
• How does training and development impact productivity in a business?

  Increases efficiency
• The impact of development is a talented, motivated, and loyal workforce
• Where does off-the-job training typically take place?

  External facilities
• On-the-job training has fewer interruptions than off-the-job training.

  False
• Management is responsible for evaluating the effectiveness of training programs.


  True
• The timeframe for training is typically short-term
• Well-trained employees increase business efficiency.

  True
• Training focuses on current job tasks.


  True
• What type of delivery method is commonly used for training?

  Seminars
• Off-the-job training takes place outside the workplace.


  True
• Methods of evaluating training effectiveness in order of focus:

  1️⃣ Reaction Evaluation

  2️⃣ Learning Evaluation

  3️⃣ Behavior Evaluation

  4️⃣ Results Evaluation
• Evaluating the effectiveness of training is crucial to ensure it delivers the desired outcomes
• What does behavior evaluation examine in training effectiveness?

  On-the-job behavior
• What is the primary focus of training in employee development?

  Job-specific skills