4.3 Motivating employees

• Motivated employees reduce staff turnover and improve productivity


  True
• Match the motivation theory with its key concepts:

  Maslow's Hierarchy of Needs ↔️ Hierarchy of needs

  Herzberg's Two-Factor Theory ↔️ Motivators and hygiene factors

  Expectancy Theory ↔️ Expectancy, instrumentality, valence
• A positive work environment, collaborative culture, and good working conditions are examples of Herzberg's hygiene factors
• What are the two types of factors in Herzberg's Two-Factor Theory?

  Motivators and hygiene factors
• Match the motivation theory with its key concepts:

  Maslow's Hierarchy of Needs ↔️ Physiological needs, safety, social, esteem, self-actualization

  Herzberg's Two-Factor Theory ↔️ Motivators (achievement, recognition), hygiene factors (pay, working conditions)

  Expectancy Theory ↔️ Expectancy, instrumentality, valence
• Employees are motivated in Expectancy Theory when they believe their effort leads to rewards they value.


  True
• Offering opportunities for growth aligns with Maslow's esteem and self-actualization needs
• Recognizing good performance through praise taps into Herzberg's motivators like achievement
• One challenge in maintaining employee motivation is burnout
• Match the challenge in maintaining employee motivation with its solution:

  Lack of Opportunities ↔️ Offer training programs and career paths

  Poor Management Practices ↔️ Implement leadership training and feedback

  External Competition ↔️ Enhance compensation and benefits

  Unclear Goals and Expectations ↔️ Define roles and performance metrics
• What is employee motivation defined as?

  Factors driving job performance
• What are the two types of factors in Herzberg's Two-Factor Theory?

  Motivators and hygiene factors
• How can employers recognize and reward good performance?

  Praise, bonuses, promotions
• What are the three factors that expectancy theory depends on?

  Expectancy, instrumentality, valence
• Expectancy Theory states that motivation depends on expectancy, instrumentality, and valence.


  True
• Hygiene factors in Herzberg's theory prevent dissatisfaction
• Which motivation theory emphasizes the importance of meaningful work for employees?

  Maslow's Hierarchy of Needs
• What does Expectancy Theory suggest about empowerment and autonomy?

  Increases responsibility and control
• Motivated employees are less likely to leave the organization, reducing staff turnover.


  True
• External competition is a challenge in maintaining employee motivation.


  True
• According to Maslow's Hierarchy of Needs, employees are motivated by a hierarchy of needs, from basic physiological needs to higher-level needs like self-actualization
• Empowering employees by allowing them autonomy aligns with Expectancy Theory


  True
• Providing meaningful work aligns with Maslow's higher-level needs


  True
• Motivators in Herzberg's theory enhance job satisfaction and drive higher performance
• What is the base level of needs in Maslow's Hierarchy of Needs?

  Physiological needs
• Match the motivation theory with its key concepts:

  Maslow's Hierarchy of Needs ↔️ Physiological needs, safety, social, esteem, self-actualization

  Herzberg's Two-Factor Theory ↔️ Motivators (achievement, recognition), hygiene factors (pay, working conditions)

  Expectancy Theory ↔️ Expectancy, instrumentality, valence
• Positive feedback and recognition are motivators according to Herzberg's Two-Factor Theory.


  True
• What are three key outcomes of motivated employees in the workplace?

  Productivity, engagement, retention
• What can businesses offer to address the challenge of limited career opportunities?

  Training programs