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PHAR 521
managing in the post covid plague years
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Moira Lucero
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who will you work with? who will you manage?
boomers --> generally born
1946
through
1964
gen x --> born roughly
1965
to
1976
millennials - gen y --> born
1977
to
1994
gen z --> born
1995
to
2010
boomers - advantages vs. disadvantages
strengths:
usually okay w/ a
long
work week;
overtime
committed
to their role than any other generation (?)
considered team
players
regarded as excellent
mentors
and
teachers
to younger colleagues
downside:
a strong preference for
structure
and
discipline
can be less
inclined
to quickly welcome
change
can be
competitive
- need rewards for
motivation
usually the
least
tech savvy - can
slow
development
gen x - strengths vs. weaknesses
strengths
70% of organizations are convinced gen x are the overall
best
workers
more
productive
,
fast
learners,
adaptive
considered "
professional
" - more adept at finding their right
balance
btwn work and non-work life
considered to be the biggest
revenue
generators in business
weaknesses
not satisfied w/ their company's management talent
typically not
vocal
complainers
- they tend to say very little in disagreement, esp compared w/ successive generations
not so oriented toward a "
perfect
project
" - not really happy w/
overtime
get things done fast
millennials - gen y: strengths vs. weakness
strengths
generally considered the most
independent
workers in the workplace today
millennials show true concern for
ethics
and for social
responsibility
from their companies/employers
millennials have grown up sourcing data and information
they need to be left (to a degree) to create their own processes rather than being told "EXACTLY" what to do
millennials - gen y: strengths vs. weakness (cont.)
weaknesses
bc they are more independent, tend to value teamwork less
do not have quite as strong a work ethic
like working 38 hr work-week
impatient
for career advancement
if they feel no development of their skills, they are likely to
move
on to another company/employer in
2
yrs or less (49%)
gen z - strength vs weakness
strengths
most
tech
savvy
pick up new development
quickly
very
ambitious
: 66% say they want to make the "
TOP
" of their profession
natural
entrepreneurs
: 72% say they want to start their own business
hire people, chart their own future
described as the "always on" generation
better at multi-tasking
weaknesses
regarded as the most cynical of the current generations
favor realism vs idealism
heavily reliant on easily
accessible
tech; esp for
problem
solving
usefulness in management
each generation brings its own singular
talent
,
unique
ability
having some knowledge of these traits allows for
focused
training
allows
aligning
w/ their
specialized
talents
helps you look at your
team
and identify
skills
gaps
(for hiring or training)
millennials time is now
not a new concept
companies and managers need to be adapting now
millennials are becoming the
largest
percent of the work force in the US
taking more and more
leadership
roles
27% are managers now; 5 % are senior managers, 2% are executives
in less than 10 yrs, half will manage
job hopping
once considered a big negative
today, on average a
millennial
stays
2
yrs
employees are more likely to stay
longer
if surrounded by like
minded
people
offer millennials more autonomy and flexibility when possible
companies who embrace the millennial culture show greater agility - pivoting - and a 7x growth in innovation
freelancing
34% of the US work force freelances
that's over 53 million people
hiring freelancers provides:
flexibility
,
less
costs*, access to
special
skills
freelancers: more at risk during covid for lay-offs, less benefits
but... can also easily be re-hired
annual performance reviews
95% of workers don't like
annual
reviews
they'd rather have
continuous
feedback
but 65% of workers say they want more feedback from their
bosses
tools exist for weekly or bi-weekly updates on progress
maybe the yearly review needs to go away?
goal alignment: more emphasis
a growth in
objectives
and
key
results
(called OKR)
seems to align well w/ both
personal
goals and
employer
objectives
helps keep track of
progress
on team, company, and personal
goals
google
and
linkedin
already doing it
leadership: clear and opaque
the new most valued leadership trait:
honesty
52% of gen y and gen z say the most important trait from their boss is:
honesty
scenarios:
whole foods implemented an open salary system
you can blog on you own progress, problem resolution, goals
the whole-team can see your plan
happiness in the workforce
about half of all americans are not
engaged
in their work
almost 20% are "actively disengaged"
cost the US about $550 billion in lost production
tools exist, such as WeekDone, to measure "happiness" ratings using a 1 to 5 star scale
keep an eye on morale, satisfaction and "weekly happiness"
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