First Shifting

• Skills and knowledge of an ideal phlebotomist include good manual dexterity, special communication skills, good organizational skills, knowledge of laboratory specimens, and training in phlebotomy and standard practice.
• Phlebotomists ensure the safe and accurate collection of blood samples for diagnostic testing while providing a comforting and professional experience for patients.
• Duties and responsibilities of a phlebotomist include transporting specimens to the laboratory, complying with procedures, promoting good relations with patients and hospital personnel, assisting in workload documentation, and maintaining safe working conditions.
• Reference Laboratories are highly specialized medical laboratories that perform complex and advanced diagnostic tests.
• Inpatient care refers to medical services provided to patients who are admitted to a hospital or other healthcare facility for an extended period, typically overnight or for several days.
• Research Institute for Tropical Medicine, San Lazaro Hospital, East Avenue Medical Center, National Kidney and Transplant Institute, Philippine Heart Center, and Lung Center of the Philippines are healthcare facilities that provide specialized medical services.
• Outpatient care refers to medical services provided to patients who do not require overnight hospitalization and can receive treatment or consultation on the same day.
• Verbal communication barriers: Hearing impairment, patient emotions, age and education levels, language barrier
• Healthcare facilities: Dedicated establishments equipped with medical professionals, diagnostic tools, treatment resources, and infrastructure to provide comprehensive healthcare
• Qualities of professionalism: Compassion, sympathy, professional appearance, self-confidence, self-motivated, dependable
• Verbal communication: Enables phlebotomists to introduce themselves, explain procedures, reassure patients, and convey competence
• Active listening: Involves paying close attention to verbal and non-verbal cues, allowing patients to express feelings, providing feedback, and asking questions
• Rural health units, sub-centers, chest clinics, malaria eradication units, and schistosomiasis control units operated by the DOH
• Non-verbal communication: Involves body language, facial expressions, and gestures to convey empathy, active listening, and support
• Dimensions of non-verbal communication: Kinesics, proxemics, appearance, touch
• Smaller, non-departmentalized hospitals including emergency and regional hospitals
• Venipuncture is the process of using a needle to puncture a vein and collect a blood sample for diagnostic purposes.
• A phlebotomist is a healthcare professional trained in the art of drawing blood from patients.
• Duties and responsibilities of a phlebotomist include preparing patients for collection procedures, collecting blood samples, preparing specimens for transport, maintaining patient confidentiality, and performing quality-control checks.
• Hematology tests/procedures include CBC, platelet count, MCH, MCV, MCHC, RDW, PT/APTT, D-dimer, and ESR.
• Hormone tests include TSH, T3/T4, cortisol, aldosterone, epinephrine, norepinephrine, GH, and prolactin.
• Phlebotomy is the medical practice of drawing blood from a patient for various diagnostic, therapeutic, or research purposes.
• Clinical chemistry tests include liver function tests (ALT, albumin, AST, total protein, ALP, prothrombin time, GGT, ammonia, bilirubin) and renal function tests (BUN, creatinine, uric acid, GFR, cystatin C).
• Phlebotomy is derived from the Greek words "phlebos" and "temnein".
• Phlebotomy: A Historical Perspective
• The Role of the phlebotomist in today’s healthcare setting
• Basic concepts of communication
• The Different Types of Healthcare settings
• Describe the traits that form the professional image of the Phlebotomist
• Demonstrate an awareness of the different types of healthcare settings
• Early humans did not have access to the advanced medical tools and techniques we have today, but they likely used various tools and methods to drain blood, although these practices would have been rudimentary compared to modern phlebotomy techniques.
• Blood held significant cultural and religious importance in ancient Egyptian society, where it was considered a vital life force and was associated with the essence of life and fertility.
• Hippocrates, an ancient Greek physician often referred to as the "Father of Medicine", lived during the Classical period and is known for his significant contributions to the field of medicine and his ethical principles.
• Barber - surgeon s were individuals who performed both surgical procedures and barbering services, often intertwined due to their overlapping skills and practices.
• Cupping is an ancient therapeutic technique that involves placing cups on the skin to create a suction effect, with perceived benefits in promoting blood flow, relieving pain, and improving overall well - being.
• Fleams consist of a metal or bone handle with a triangular or lancet - shaped blade attached to one end, designed to make a controlled incision in the skin to release or collect blood.
• Leech therapy, also known as medicinal leech therapy, is a therapeutic practice that involves the use of medicinal leeches, Hirudo medicinalis, for various therapeutic purposes, believed to promote blood circulation and reduce venous congestion.
• The history of phlebotomy can be traced back to Hippocrates, the Father of Medicine, who believed that there were four basic elements related to the four humors in the human body.
• In the Stone Age, crude tools were used to puncture blood vessels and allow excess blood to drain out of the body.
• During the Middle Ages, bloodletting was a common practice performed by the Guild of Barber Surgeons.