Sedikides and Jackson : Investigated in a field experiment at New York Zoo how obedient visitors
would be when told not to lean on the railings. Strength - The found
obedience declined from 58% when a ‘zoo keeper’ gave order compared with
35% when dressed as an ordinary person. Immediacy - Obedience was 61%
when the person was in the same room as the visitors and only 7% when the
visitors went into an adjacent room. Divisional effect was tested on different
group sizes. 1 or 2 visitors showed 60% obedience compared with only 14%
when there were 5 or 6 visitors in a group.