The Information Age

• Dramatic changes in information technology (IT) have occurred in recent years.
• Information are used differently now because of technological developments such as computers, cellphones, AI, VR, and socmed.
• An important outcome of technological changes is that the ability to effectively and efficiently access and use information.
• has become an important source of competitive advantage in virtually all industries

  information technology
• The Internet and IT advances have given small firms more flexibility in competing with large firms, if the technology is used efficiently.