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Marketing
used to be associated with the business activity of telling and selling.
Philip Kotler
, a well-known marketing author,
Kotler
defined marketing as “a
social
and
managerial
process by which
individuals and groups obtain what they need and want through creating and exchanging
products and value with others.”
marketing-
It is the process of
establishing
and
maintaining
successful customer
relationships.
Marketing
explores customer behaviors and journeys and uses these data to make insightful and intelligent business decisions.
Marketing
helps you get to know your customers better using strategies that do not employ
a
one-size-fits-all
approach.
Marketing
provides you the ability to influence the decisions and purchasing behaviors of
your target market.
Many
decision-making
processes rely heavily on perception—the way
customers view a product or service.
Marketing could be described in an adage by the
author
and inspirational speaker
Simon
Sinek.
marketing process
guides companies in creating value for their customers and
building strong customer relationships.
The first stage in the marketing process is to
understand the market.
market
refers to the area or arena where buyers and sellers
meet.
Needs
include necessities that people need to
survive
, like
food
,
clothing
, and
water.
Wants are needs based on an individual's personality or culture, like a
hamburger or a pair of jeans.
demand
forms.
As marketers, you would want to have a demand for your products or services.
they conduct a
competitor analysis
to
learn how other sellers perform against one another.
The
second
stage
is to design a customer-driven marketing strategy.
target market
is the group of
consumers
likely to purchase your product or avail of
your service.
To describe your standard customer, you
must create your
buyer persona
or a
sample representation
of your
ideal customer.
unique selling proposition
(
USP
) consists of features that make a brand
better
than its competitors.
market offering
, or the combination of products, services, information, or experiences to
satisfy consumers' wants or needs.
the third
stage:
creating an integrated marketing plan.
marketing plan
aims to communicate its USP, make the brand known, and get the
word out there.
The
fourth
stage
of the marketing process deals with customer value and satisfaction and
customer engagement.
According to
Hubspot
, around
67
% of consumers say they need to
trust
a brand or a product before purchasing.
Customer engagement
is encouraging your customers to interact and share experiences
with your brand.
The
fifth
stage
of the marketing process involves capturing value from customers through a
sale.
customer equity
or the
total combined customer values
of the
company's current and potential customers.
Marketing
consists of key components that companies position their business strategically.
The
marketing
mix
forms
part of the overall marketing plan
that defines the
goals
,
objectives
, and
strategies
for bringing a new product or service to the
market.
7P's:
product
,
price
,
place
,
promotion
,
people
,
packaging
,
process
A
product
is a
good
or service that a business provides to its consumers.
Price
refers to the amount customers pay to purchase a product or avail of a service.
Place
refers to the area or space where the business sells product and the strategies to get
it to the market.
Promotion
includes advertisements, public relations, and awareness strategies.
mission statement
explains the company’s purpose and primary goals.
vision statement
expresses what the business aspires to become in the world.
Company values
or
core values
are a collection of guiding principles and essential beliefs
that empower individuals to operate as a team toward a common business goal.
Core values
are guiding principles that help shape the company's mission and support its
vision.
goal
is a broad aim established to start the business planning process,
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