A2

• what is the aim of policy and procedures?

  ensure all staff and volunteers work to a high standard and within the law
• define policy

  • detailed description of approach and specific procedures
  • should be followed when caring for clients
• define procedures

  • written instructions that outline expected and required routines that care staff must follow in specific situations
  • in order to implement agreed policies
• give examples of policies

  • health and safety policy
  • equality and diversity policy
  • medication policy
  • safeguarding policy
  • DBS referral policy
  • death of a resident policy
  • complaints policy
• define safeguarding

  • policies to ensure children and vulnerable adults are protected from harm, abuse and neglect
  • ensures health and wellbeing is promoted
• give examples of treatments and care procedures used in healthcare settings:

  • prescribing medication
  • surgery
  • radiotherapy
  • organ transplant
  • support for lifestyle changes
  • accessing support from specialist agencies
• why do HSC organisations have guidelines?

  ensure care provided meets the service users needs
• what joints may older people need replaced?

  • hip
  • knee joints
• after surgery, what role do physiotherapists and OTs have in supporting an individual?

  • support mobility
  • promote independence in carrying out daily tasks
• after surgery, what role do social workers help in supporting an individual?

  • provide emotional support
  • ensuring patient accesses services that are available
• after surgery, what support do home care workers provide to an individual?

  practical help at home
• why is community support essential after surgery?

  patients are discharged as soon as possible
• what is involved in radiotherapy?

  high energy radiation
• what is radiotherapy used to treat?

  • cancer
  • non-cancerous tumours
  • thyroid gland diseases
  • blood disorders
• what are possible side effects of radiotherapy?

  • itchiness
  • peeling
  • blistering
• define allograft

  moving a part of the body from one person's body to another
• define autograft

  moving one part of a person's body to another location in their own body
• what is the purpose of organ transplant?

  replace patients damaged or absent organ
• what are the most commonly transplanted organs?

  • kidney
  • liver
  • heart
• what tissues or organs can a living donor give?

  • one kidney
  • part of their liver
  • tissues such as bone marrow
• who carries out an organ transplant?

  • surgeons
• what support can be used to help people implement and sustain lifestyle changes?

  • counselling
  • self-help groups
• define self help group

  • groups formed by people who share common issues that they wish to address
  • members provide advice, support and care for each other
• what do specialist agencies provide?

  • support
  • promote health and wellbeing of service users
• what does Age UK do?

  provide services and support to promote health and wellbeing of older people
• what services does Mind provide?

  • 
advice and support for people with mental health problems
  • campaigns to raise awareness and improve services for people with mental illnesses
• what does YoungMind provide?

  • committed to improving mental health of children through individual support and campaigning for improved services
• what service do the Royal National Institute of Blind People provide?

  support for people affected by sight loss: people who are partially sighted and fully blind
• what does the Alzheimers society provide?

  information and support for people living with dementia, their families and their carers
• what is the purpose of a rehabilitation programme?

  • enable a person to recover from accident or serious illness
  • enable an individual to live an independent and fulfilling life as possible
• what people are rehabilitation programmes most important to?

  • people who have just had a heart attack
  • stroke
  • accident that impacted mobility or reaction time
• how do rehab programmes vary from person to person?

  • person's physical and psychological needs
  • their home
  • level of support from family, friends, carers
• what healthcare professionals may provide support during rehab?

  • physiotherapists
  • occupational therapists
  • counsellor
  • psychotherapists
• define rehabilitation

  process of restoring a person to good health following surgery, accident or illness
• define psychotherapy

  • therapy used to treat emotional and mental health conditions
  • usually by talking to a trained therapist one-to-one or in a group
• define complementary therapy

  • wide range of treatments designed to treat whole person rather than just disease symptoms
  • not considered conventional medical treatment
  • example - accupuncture, aromatherapy, reflexology
• define conventional medical treatment

  • also called orthodox treatment
  • system treating an individual's symptoms and diseases
  • uses drugs, radiation, surgery administrated by medical doctors and healthcare professionals
• what do mobility appliances allow people to do?

  be more active and independent in carrying out daily routines
• give examples of mobility aids

  • walking sticks
  • walking frames
  • wheelchairs
  • adapted shopping trolleys
  • stairlifts
  • adapted cars
• give examples of daily living activities

  • special cutlery with thick, light handles that are easy for people with arthiritis to use
  • plates with suctioned bottoms
  • bathing aids - walk-in showers or bath