Diversity and Inclusion

• Diverse teams can lead to increased creativity and innovation.
• The Digital Economy Act (2017) sets out legally binding broadband speeds that end users can expect.
• Many large providers will not provide connections to (or will charge very high process for) connections to villages and homes in remote areas.
• The UK Government set up a voucher scheme to help communities with the cost charged by the providers to provide the infrastructure.
• Connectivity can also be an issue for those with legacy technology.
• Many mobile devices may not be able to access the current highest speed 5G mobile data network.
• This means there is a decrease in inclusivity.
• There are codes of practice and guidelines to help increase the inclusivity of digital systems.
• The most comprehensive code of practice is that of the Web Content Accessibility Guidelines (WCAG).
• To be able to effectively use digital systems, the end user must have some technical knowledge and skills.
• Without knowledge and skills, end users may be under-confident when using digital systems.
• The demographics of those with a lack of digital skills tend to be people who have not been brought up in the digital age, have a disability, or have come to the UK from a different country where digital skills are not part of the educational curriculum.
• Without digital skills, users will be reluctant to use digital systems so can’t access services.
• Legislation and statutory codes of practice have been created to increase access and inclusivity to digital systems.
• These make it illegal for any demographic group to be discriminated against.
• The Equality Act 2010 is a law in the United Kingdom that promotes fairness and equal rights for all individuals.
• The act protects people from any form of discrimination in society and the workplace.
• The act replaced and combined 116 different pieces of legislation related to discrimination, harassment, and victimization.
• The aim of the Equality Act is to provide a framework for inclusivity in the workplace and in society.
• Actions in case of discrimination include complaining to your employer informally using a formal grievance process, getting support from a trade union, equality organization, or Citizens Advice, beginning employment tribunal proceedings, or getting support from the Equality Advisory and Support Service (EASS).
• The Equality and Human Rights Commission (EHRC) created a statutory code of practice for Services, Functions and Associations to provide guidance related to protected characteristics and how those providing services or functions should ensure that there is no discrimination when they are being accessed.
• By following the code, associations can increase inclusivity and equality.