1. Use the pipette to add 25 cm3 of alkali to a clean conical flask
2. Add a few drops of indicator and put the conical flask on a white tile
3. Fill the burette with acid and note the starting volume
4. Slowly add the acid from the burette to the alkali in the conical flask, swirling to mix
5. Stop adding the acid when the end-point is reached (this is when the acid has neutralised the alkali and the indicator changes colour)
6. Note the final volume reading, and calculate how much acid you added in total
7. Repeat the titration until you get 'concordant results', which means volumes of acid that are within 0.10 cm3 of each other
8. Use the concordant results to calculate the mean volume of acid required to neutralise the alkali