Emergency Landings

• Abnormal conditions can happen at any stage of flight.

  They are

  • irregular and untypical
  • unexpected and unusual
  • peculiar and odd
• Wing contamination is frost, snow or ice on wings
• Cabin air contamination- unfamiliar smell

  Actions:

  • report to FSM
  • say: location, intensity, duration, description, phase of flight
  • if necessary follow fire or dangerous goods drill
  • FSM will notify flight crew
  • complete CDL and OR
• Go around: captain rejects landing due to safety reasons

  • Cabin crew remain seated
  • wait and listen for captain
  • keep interphone clear
  • FSM will make PA to reassure passengers
• Rejected Take Off (RTO)

  • cabin crew remain seated
  • wait and listen for captain
  • keep interphone clear
  • commander will say "Cabin crew stand by"
  • FSM will make PA to reassure passengers
• Controlled disembarkation: briefing with FSM should happen first

  Captain will say what doors will be opened and how disembarkation will occur (slide, stairs, jetway)

  Commands should be assertive but not shouted
• "Cabin crew standby x2" can lead to:

  1. "CC and passengers please remain seated"
  2. "it is necessary to disembark the aircraft"
  3. "this is an emergency. evacuate evacuate evacuate"
• "FSM to interphone/ flight deck immediately"

  to brief cabin crew IN FLIGHT:

  • LHS crew comes to galley 1 to be briefed
  • sync watches
  • RHS crew at assigned doors
  • Once LHS crew return RHS crew will go to galley 1
• "FSM to interphone/ flight deck immediately"

  to brief cabin crew ON GROUND

  • FSM will make a PA "cabin crew conference call"
  • CCM stay silent
  • check in anti-clockwise direction L1 to L4 to R4 to R1
  • sync watches
  • say "door number, acknowledged" or "door number, question..."
  • FSM "briefing complete"
• types of emergency landings:

  1. planned emergency landing - at least 5 mins
  2. short notice - less than 5 mins
  3. no notice
• NITS emergency brief:

  Nature of problems

  Intention

  Time available

  Special instructions
• In a planned emergency landing a secondary PA is made with a manual demo:

  • put crew tabards on
  • seatbelt "put on warm clothing"
  • safety card - straight after
  • escape lights
  • exits
• How many ABPs stationed at each door?

  minimum 4
• ABP brief "if I am not okay"

  • unbuckle me and lay me on floor by the door
  • check window for fire/ debris/ smoke
  • if unsafe take me to next door along
  • pull lever in direction on arrow
  • if slide does not inflate pull red cloth handle
  • take yourself and me down the slide
  • get 2 people to stay and help people to their feet
  • move away to a safe distance and call people to follow you
• ABP brief "if I am okay"

  • hold passengers back while I open the door
• Flight crew PAs and meanings:

  "cabin crew emergency station" - landing is approaching

  "brace, brace" - landing is imminent
• can initiate emergency evacuation if:

  SUDDS

  Self - sustaining major fire

  Unusually exaggerated altitude of aircraft

  Dense smoke in cabin

  Ditching

  Sounds that indicate breaking up of aircraft
• Commands:

  heads down feet back

  open seat belt and get out

  leave everything behind

  stand back, wait

  ABP brief

  come this way, jump jump, keep moving
• manual inflation handle = red cloth handle
• Assist space:

  If forward of wing, stand forward of door

  if aft of wing, stand aft of door
• on slide, 1 person per lane per second
• dried up exit: lots of people at one exit and not the other> redirect
• SSK = supplementary survival kit
• positive panic: being loud, screaming
• negative panic: deer in headlights
• After evacuation:

  1. head count
  2. inform emergency services of total number of passengers and of any fire/ hazards
• Cabin preparation checklist in addition to secure:

  • headsets stowed
  • high heels removed and stowed
  • spectacles and false teeth removed and placed in a sick bag
  • sharp objects removed
  • warm cloths if necessary
  • galley power off and water shut off
  • remove name tags and wings